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Jim Ellis Toyota of McDonough
McDonough, GA
8,655 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,655 reviews
June 11, 2025
I had a fantastic experience at Jim Ellis Toyota. From the moment I walked in, the staff was professional, welcoming, and genuinely helpful. The entire process was smooth and stress-free. Everyone I From the moment I walked in, the staff was professional, welcoming, and genuinely helpful. The entire process was smooth and stress-free. Everyone I interacted with was knowledgeable and made sure I felt comfortable every step of the way. Highly recommend this dealership and my salesperson Syn if you're looking for a great car-buying experience! More
by Biclee53
Employees Worked With
June 10, 2025
I went in looking for a specific car and left with something better! Marquis Rountree went above and beyond to get me the best deal! something better! Marquis Rountree went above and beyond to get me the best deal! More
by Jadzia Young
June 10, 2025
Alexandria Johnson was my saleswoman. She is very helpful and super nice. I would recommend her to anyone trying to find a car at Toyota in McDonough! The environment is very welcoming an She is very helpful and super nice. I would recommend her to anyone trying to find a car at Toyota in McDonough! The environment is very welcoming and comfortable. More
by pillars21_tubs
Employees Worked With
June 09, 2025
Hudson was extremely easy to work with and very helpful in getting me into a new car after my accident. in getting me into a new car after my accident. More
by Tducray
June 06, 2025
Shanya provided exceptional customer service at the dealership, handling every detail with professionalism and a friendly attitude. Her clear communication and genuine care made asking questions and ge dealership, handling every detail with professionalism and a friendly attitude. Her clear communication and genuine care made asking questions and getting to know her very smooth. More
by jennibean
Employees Worked With
June 06, 2025
Mr. Brandon Rollins is off the chart on helping with the deal on my New Car!! Ten Stars for Him & The Finance Manager Ms. Lacy!!!!!!!! I can’t say enough!!! Above & Beyond their call of duty!!!! They are B deal on my New Car!! Ten Stars for Him & The Finance Manager Ms. Lacy!!!!!!!! I can’t say enough!!! Above & Beyond their call of duty!!!! They are Both well deserving of a pay raise & Bonuses!!!! For their daily hard “Work”! I was in disaster land with trying to Rebuild my credit. Carvana was crazy! Stick with the Jim Ellis Family of Dealerships & Professional People!!! More
by warnervince492
June 05, 2025
Arsyndrea Harris and Hudson where very helpful and professional in helping me purchase my new 2025 Toyota Rav4 LE. professional in helping me purchase my new 2025 Toyota Rav4 LE. More
by latonya.hegler
Employees Worked With
May 31, 2025
Amari Holland was amazing to work with! Thank you so much for helping m3 online with my big purchase! Thank you so much for helping m3 online with my big purchase! More
by patboatwright78
Employees Worked With
May 31, 2025
Brandon and Syn made this car buying experience so easy and quick, explaining everything as we went so I wasn’t in the dark. I appreciate and recommend them! and quick, explaining everything as we went so I wasn’t in the dark. I appreciate and recommend them! More
by jesslynclemens
Employees Worked With
May 31, 2025
Arsyndrea was amazing, so glad to have bought my first car from her. Thank you car from her. Thank you More
by maggietucker02
Employees Worked With
