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Jim Ellis Toyota of McDonough
McDonough, GA
8,684 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,684 reviews
July 05, 2025
Amazing place to find what you want! They go above and beyond thanks so much They go above and beyond thanks so much More
by carolnix7669
Employees Worked With
July 04, 2025
Syn was a great sales person and if I was I just reviewing her it would be 5 stars. However, Brian in finance raised my interest rate just because I didn’t add any extra warranties. That is one of t reviewing her it would be 5 stars. However, Brian in finance raised my interest rate just because I didn’t add any extra warranties. That is one of the worst things I have experienced with a dealership. He should not be working there. More
by noahmartinez14
July 03, 2025
Súper buena la atención de Carlos Díaz me ayudó a conseguir el carro que quería gracias por la ayuda Dios lo bendiga conseguir el carro que quería gracias por la ayuda Dios lo bendiga More
by Edwin
Employees Worked With
July 01, 2025
Shanya Alexandra was very easy to work with and made my car selling process quick and smooth! I was in and out in no time. car selling process quick and smooth! I was in and out in no time. More
by Sashadb
Employees Worked With
June 30, 2025
I highly recommend making your next purchase at this dealership—especially with Zak! He’s absolutely amazing. From start to finish, Zak provides outstanding service and truly goes above and beyond to en dealership—especially with Zak! He’s absolutely amazing. From start to finish, Zak provides outstanding service and truly goes above and beyond to ensure you're 100% satisfied. He’s friendly, attentive, and genuinely cares about meeting your needs. I first worked with Zak when buying a car for my daughter, and the experience was so smooth and positive that I came back to purchase my own car with him as well. He made the entire process easy and hassle-free both times. Thanks to Zak, I’ll definitely be returning for any future purchases! More
by KVC
June 30, 2025
I came in not really looking to buy and just check my options but the banter I had with the guy made me pull the trigger if you’re in the market for a new car he’s your guy great customer service and kno options but the banter I had with the guy made me pull the trigger if you’re in the market for a new car he’s your guy great customer service and knowledge More
by Kjerk92
Employees Worked With
June 30, 2025
Shaniya was wonderful. She is a knowledgeable, kind, business and customer oriented person. And she was able to work out a tremendous deal for me at this location. She was She is a knowledgeable, kind, business and customer oriented person. And she was able to work out a tremendous deal for me at this location. She was prompt and on time for our scheduled appointment and worked with me based on my terms plus what the dealership’s view was as well. If you are in the car industry , you should ask for Shaniya because she will deliver A+ service. More
by Rculpepper77
Employees Worked With
June 30, 2025
Amari Holland was super helpful in assisting us in selling our car! Thank you so much. selling our car! Thank you so much. More
by Frickerlauren98
Employees Worked With
June 28, 2025
I had an amazing experience working with Syn for my recent car purchase. She was not only knowledgeable and professional but also went above and beyond to ensure I got exactly what I was looking for. S recent car purchase. She was not only knowledgeable and professional but also went above and beyond to ensure I got exactly what I was looking for. Syn’s attention to detail and friendly approach made the entire process smooth and stress-free. I highly recommend her to anyone in search of a car and exceptional customer service!” More
by Wowbestwings
Employees Worked With
