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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,097 Reviews

4,097 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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October 07, 2024

Clean, quick service. No one answered the phone for three weeks. I had to finally make an appointment on the web portal More

by MGBLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Mgbland, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

October 07, 2024

Punctual - Professional - keep me in the loop the whole time I was there - happy with the service More

by mac.mccaslin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Mac.mccaslin, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

October 07, 2024

Had a great experience as always. They always take care of me when I come for my service More

by robingonzalez34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Robingonzalez34, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 07, 2024

Everything and everyone in great thank you for help me to chose my new car More

by EMILIAKERLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Emiliakerley, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

October 07, 2024

Phil is amazing like always! I appreciate his attention to detail and letting me know what my vehicle needs. More

by Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Parker! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

October 07, 2024

Mark is an incredible advisor. He is very thorough in his explanations, and kept me in the loop. More

by Anna Selph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Anna Selph, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

October 06, 2024

Professional knowledgeable and courteous. The auto service was done promptly, and I my questions were answered. I was charge a fair price. THANKS More

by danjansal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Danjansal! Thanks again for the positive feedback, and we hope that you have a great day!

October 06, 2024

Quick service. In and out in know time. Updated me what was needed. Like tires. Gave me several quotes to compare. More

by cannonl1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Cannonl1971! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 05, 2024

Kris was super nice! Ordered me a Lyft and to and from home and my car was actually done in a couple of hours, when I thought it was gonna be an all day thing. More

by JULIADIAZ1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Juliadiaz1214! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 05, 2024

Great service, loved working with Sheldon! We were out in a good amount of time and appreciated the expedited process. More

by kanne88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Kanne88! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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