Sheldon Carter
Kia Brand Specialist
Jim Ellis Kia of Kennesaw
1221 Auto Park Drive
Kennesaw, GA 30144
Dealership Experience
1 yr, 9 mos
50 Reviews
Write a Review50 Reviews of Sheldon Carter
May 14, 2024
Chris in services was the only positive thing about this experience and was the only proactive and helpful person I’ve ever worked with at a KIA dealership. I was told when sold this car lease my 1st oil ch experience and was the only proactive and helpful person I’ve ever worked with at a KIA dealership. I was told when sold this car lease my 1st oil change was free however the sales person conveniently didn’t physically write this in the lease when selling me the car. Although he said it over and over and over. I only found this out after waiting for the sales people to come in Saturday morning to ask them. To which the salesman told me it’s not in the paperwork and the guy who sold you the car isn’t with us. Mind you the sales person who was attempting to explain this to me was still eating and had an AirPod in. I was really at a loss of words for the unprofessionalism. Not to mention at ANY other dealership in this situation the salesman would’ve at least given me the oil change for free for the dishonesty on YOUR end. Not to mention another salesman saying I should just buy a new car instead of waiting because it’d be faster not once but twice. Needless to say I won’t be buying a KIA again or recommending it anyone else. More
Other Employees Tagged: Rogers Castaneda , Chris in services (service advisor) - 5 stars, the only person who listened to me, had clear communication, and tried to makes things right when it wasn’t even his mistake
May 08, 2024
Love this dealership so much ! Everyone is so nice and helpful and makes it a pleasure to drive here from downtown Atl. Everyone is so nice and helpful and makes it a pleasure to drive here from downtown Atl. More
Other Employees Tagged: Brandon Pond, Norris Burns
May 02, 2024
Wonderful service by all. Sheldon went out of his way to get me in a new Kia! Thank you all! Sheldon went out of his way to get me in a new Kia! Thank you all! More
Other Employees Tagged: Bryson Smith, Katherine Nunn, Brittany McGraw
May 02, 2024
It was easy and basically seamless. Everyone, especially Sheldon was helpful and pleasant. Thanks again! Everyone, especially Sheldon was helpful and pleasant. Thanks again! More
Other Employees Tagged: Brandon Pond
May 01, 2024
Best car buying experience I have ever had. Definitely will be referring everyone to Kia. Definitely will be referring everyone to Kia. More
Other Employees Tagged: Brandon Pond, Katherine Nunn, Chris Vallejo, Robert Billings
May 01, 2024
Sheldon was awesome without being pushy. Got me exactly what I wanted. So was Brandon. Got me exactly what I wanted. So was Brandon. More
Other Employees Tagged: Brandon Pond, Katherine Nunn
April 25, 2024
Pleasurable experience from start to finish . I will definitely go back to this dealership again. I will definitely go back to this dealership again. More
Other Employees Tagged: Brandon Pond, Katherine Nunn, Robert Billings
April 18, 2024
Sheldon was awsome! !awesome!!! He was extremely helpful and knowledgeable. Would buy a vehicle from him agian. !awesome!!! He was extremely helpful and knowledgeable. Would buy a vehicle from him agian. More
Other Employees Tagged: Bryson Smith, Todd Garman
March 30, 2024
Great dealer! Very helpful sales person. Sheldon answered all my questions and was great to work with he my the buying process easy. Very helpful sales person. Sheldon answered all my questions and was great to work with he my the buying process easy. More