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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
821 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 821 reviews

March 10, 2023

Tom H. Is a professipnal to work with. No hassle no pressure.. but a low key environment and willing to satisfy their customers. Finance department great s More

by Nique
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Very friendly staff. Enjoyable experience. Attentive to needs. Took the time to explain concerns and work towards resolutions. More

by stephent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latangela Strait
February 27, 2023

Can't say enough about David Attal, our service advisor. He was on top of my required service and recall repair, and organized rides both ways so I didn't have to drive up, Uber back, then repeat on the pi More

by ch30305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Attal
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2023

So I have a Safety Recall letter on my brand new 2022 Explorer ST. When I call these dealer the told me the needed to keep the car for two weeks and btw there is no loaner vehicles anymore so the expense More

by mauricio.solano
Recommend Dealer
No
Employees Worked With
Amina
February 22, 2023

This is the 4th food Ford place I’ve been to since having my vehicle and they always do a wonderful job compared to others! What really sold me was the complimentary wash and vacuum that comes with the servi More

by Odomj39
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Attal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keven Craig, Bryson Paulding, Billy Hembree
February 22, 2023

Thank you Ezequiel, Kevin, and Eric. Beatiful showroom. Thanks for making us feel like family! More

by ctreadw1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Jeffries
February 15, 2023

Excellent facility. Very personable and competent staff. Work that needed to be done was explained and performed perfectly More

by Jim.v.eaton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma Wusi, Sharon Batte, Jeremy Ellis, Giovanni Montes, Farrah Nawar, Joe Osorio
November 17, 2022

Everyone at the dealership was very pleasure to work with. Tommy Hazlett was an excellent salesman. Lauren Whitcraft was a great finance person. More

by willie1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tommy Hazlett, Lauren Whitcraft.
May 31, 2022

Overall a great experience. Robert V was fabulous. He was responsive to my questions and even did a virtual video walk around with the vehicle, especially since the vehicle wa More

by cdavison
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert V, Kevin Jeffries
May 17, 2022

Hands down, the worst customer experience I've ever had with any business. Their dreadful communication and complete disrespect for my time has ensured I will never use this dealership ever again. My exper More

by kemptonjd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Martin
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