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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
834 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 ...
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7555 Roswell Road

Atlanta, GA

30350

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Showing 834 reviews

July 12, 2025

The service was amazing at this dealership. Denis was an awesome at helping me both choose the car as well as making it a realistic option for me! Everyone was very very helpful and I have noth More

by gracenbohling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Dupuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 11, 2025

I’ve purchased a lot of vehicles over the years but she has been by far the best sales person I’ve ever had and I would recommend her to everyone More

by stallworthbrandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

July 06, 2025

Repair took one month and one day. Service Advisor never took initiative to inform me and never returned voice mails on his direct line. After three weeks, contacted Service Manager More

by JoeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JR Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Jalen Alexander was amazing and the staff took care of everything. Great place to shop for a new vehicle More

by cruzz.maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 03, 2025

Purchased a new truck today and the experience was great. Emmanuel was ready for us when we arrived, helped us with the vehicle, and got us squared away. Andre was the man and made the finance process painle More

by ScottA
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

July 02, 2025

Today , I walked into the Jim Ellis dealership with a pessimistic outlook. However, I walked out of the dealership a happy customer. Jay Wiggins, my Sales Associate, was very polite & relatable. He expla More

by shomari2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 02, 2025

Louis was a fantastic salesman! Very kind and PATIENT! He got us everything we asked for/needed to make the deal happen. Notably we had 2 small children with us and the patience was More

by Kmart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 02, 2025

Emmanuel was extremely helpful and the process was very smooth. The trade-in process was great as well. More

by ivyabelmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Sitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 01, 2025

great customer service by emmanuel aguierea and excellent car and truck inventory also great financing More

by Paul.smail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi Paul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

July 01, 2025

GREAT SERVICE AS ALWAYS. ALWAYS DONE IN A TIMELY MANNER AT A FAIR PRICE. I WILL CONTINUE DOING MY SERVICE AT JIM ELLIS FORD More

by DONNABELL36280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jyair Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

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