Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Ford Sandy Springs
Atlanta, GA
786 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 786 reviews
June 04, 2025
Jaylen and Melina were fantastic! As someone that works in sales myself I can tell when people aren’t in it for the right reasons or being disingenuous. Most authentic sales people I’ As someone that works in sales myself I can tell when people aren’t in it for the right reasons or being disingenuous. Most authentic sales people I’ve come across in the last 25 years. Can’t say enough about the character displayed by these two today. Will definitely be back. More
by Mahari
June 03, 2025
I had an absolutely outstanding experience today thanks to the incredible team at Dealership Veronica Gomez—especially the sales representative and the accounting manager. ( Andre From start to finish, the to the incredible team at Dealership Veronica Gomez—especially the sales representative and the accounting manager. ( Andre From start to finish, they were professional, knowledgeable, and genuinely dedicated to making sure I got exactly what I wanted. The sales rep went above and beyond to make the process smooth and stress-free. They were friendly, patient, and answered all of my questions without hesitation. I truly felt like they had my best interest at heart. The accounting manager was equally impressive—efficient, transparent, and made the paperwork process seamless. They took the time to explain everything clearly, and I appreciated their thoroughness and professionalism. Thanks to both of them, I drove off today in my beautiful new GMC Yukon feeling confident and completely satisfied. I would give them more than 5 stars if I could. Highly recommend this amazing team to anyone looking for top-tier service! More
by Azhariq
June 02, 2025
Jalen and Melina were the best to work with! As a first time car buyer, they made the process really easy and less intimidating than expected. I felt like they listened to what I wanted and made As a first time car buyer, they made the process really easy and less intimidating than expected. I felt like they listened to what I wanted and made it happen. They were very thorough and went to bat for me in order to leave with the car I wanted. I’ve been to a few other dealerships and felt with salesmen that weren’t interested and were not thorough. However, both of them were excellent and made me excited about buying a car! More
by alyssa.turner99
June 01, 2025
Emmanuel was patient, knowledgeable, helpful and professional. He provided a great purchase experience. I strongly recommend him. professional. He provided a great purchase experience. I strongly recommend him. More
by P.W
May 31, 2025
Jalen was very respectful toward what I was trying to do when looking at new vehicles. I wasn’t sure what I wanted exactly but he gave me multiple options. He didn’t pressure me into anything and gave me op when looking at new vehicles. I wasn’t sure what I wanted exactly but he gave me multiple options. He didn’t pressure me into anything and gave me options when the first deal wasn’t what I wanted to do. He was also very knowledgeable about all the vehicles I looked at. I would recommend him for anyone that is unsure what they’re looking for. More
by Noah Howard
Employees Worked With
May 29, 2025
Jeremy was friendly and super knowledgeable. Financing was quick and painless. I would highly recommend going to Jim Ellis Ford. They know cars and people ! Financing was quick and painless. I would highly recommend going to Jim Ellis Ford. They know cars and people ! More
by Oneshot
May 29, 2025
Veronica Gomez is very charismatic and optimistic, I loved the help I received on purchasing my vehicle. I would recommend her to anyone would like to get a great deal on a car. loved the help I received on purchasing my vehicle. I would recommend her to anyone would like to get a great deal on a car. More
by stevenrox.castellon7
Employees Worked With
May 27, 2025
Thom, Andre and the whole team at Jim Ellis Ford in Sandy Springs are wonderful! This was the smoothest and most enjoyable experience I've ever had buying a new car. They answered all my questions and never Springs are wonderful! This was the smoothest and most enjoyable experience I've ever had buying a new car. They answered all my questions and never made me feel silly for asking or as if I was wasting their time. This may sound like a no-brainer, but I've always been a Toyota customer and the last buying experience I had at a local Toyota dealer put me off after so many years of being a loyal customer that I never thought I'd buy a car again. Also, I rarely buy new (usually certified pre-owned), but Thom made me such a great deal on my Highlander and a new Ford Bronco that I couldn't pass it up. I've found that the Bronco has smoother shifting and better brakes, sound system, and AC! They also made sure I was all set and followed up with me a few times after the sale. All in, I highly recommend working with this crew - they know how to make you feel like a valued customer! More
by monahenderson
May 26, 2025
Process went fine so far I wish there wasn’t a 15 word minimum minimum minimum minimum More
by matthewspaulding1029
Employees Worked With
May 22, 2025
Louis is friendly and knowledgeable! The process was smooth from test drive to purchase, highly recommend!! The process was smooth from test drive to purchase, highly recommend!! More
by Jenna
