Jim Ellis Ford Sandy Springs

Thom, Andre and the whole team at Jim Ellis Ford in Sandy Springs are wonderful! This was the smoothest and most enjoyable experience I've ever had buying a new car. They answered all my questions and never Springs are wonderful! This was the smoothest and most enjoyable experience I've ever had buying a new car. They answered all my questions and never made me feel silly for asking or as if I was wasting their time. This may sound like a no-brainer, but I've always been a Toyota customer and the last buying experience I had at a local Toyota dealer put me off after so many years of being a loyal customer that I never thought I'd buy a car again. Also, I rarely buy new (usually certified pre-owned), but Thom made me such a great deal on my Highlander and a new Ford Bronco that I couldn't pass it up. I've found that the Bronco has smoother shifting and better brakes, sound system, and AC! They also made sure I was all set and followed up with me a few times after the sale. All in, I highly recommend working with this crew - they know how to make you feel like a valued customer! More

Process went fine so far I wish there wasn’t a 15 word minimum minimum minimum minimum More

I had the best car buying experience ever, from the moment I walked in I was greeted by Ms.Gomez and instantly she made me feel comfortable assuring me I was in good hands. She was very helpful, honest moment I walked in I was greeted by Ms.Gomez and instantly she made me feel comfortable assuring me I was in good hands. She was very helpful, honest and understanding to my situation. I literally came in overwhelmed and unsure of exactly what I wanted. My expectations were low on what I could even afford. The car I wanted felt far fetched but with the help of her and their financial director Andre they supported me the entire way to make sure I got the best deal and made me feel good about my purchase!!! I’m so happy this was my first stop and they have made me a forever customer!!! I’m a Ford girly and I love it!!! Thank you from the bottom of my heart! More

Louis is friendly and knowledgeable! The process was smooth from test drive to purchase, highly recommend!! The process was smooth from test drive to purchase, highly recommend!! More

This was my second ford dealership I checked out for a Bronco. Emmanuel greeted me at the door with a big smile and a strong handshake. We wasted no time and test drove the Bronco that had my attention. E Bronco. Emmanuel greeted me at the door with a big smile and a strong handshake. We wasted no time and test drove the Bronco that had my attention. Emmanuel was great and answered all my questions. I had a great time on the test drive and while I had a few lower trim models in my head as a backup, my heart was on the red. Out of the drivers seat and in the desk seat Emmanuel kept it real. He was transparent and well informed, and I really appreciated the way he prepared at every step. Andre in the back wasted no time, answered all of my questions and got me out of there in great time. More

Jalen was amazing! !! He made the process of buying a car so easy! I would recommend all friends to go see Jalen and this dealership. Everyone was so welcoming. Thank yo !! He made the process of buying a car so easy! I would recommend all friends to go see Jalen and this dealership. Everyone was so welcoming. Thank you again Jalen More

Jalen was great. Help us through the process of negotiating and was very patient and educated Help us through the process of negotiating and was very patient and educated More

Louis is a five star guy. He did everything anyone could do to get me in my brand new Bronco Sport.. He personally delivered the car to my home. The next day Louis rang my He did everything anyone could do to get me in my brand new Bronco Sport.. He personally delivered the car to my home. The next day Louis rang my door bell to personally deliver my “stuff”. Friendly, outstanding service, without pressure. More