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Jim Ellis Ford Sandy Springs
Atlanta, GA
508 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 508 reviews
November 13, 2024
I had a great experience at the Jim Ellis service department. Everyone I worked with was incredibly helpful and kind. As a female I often feel uneasy talking shop on cars and like I'm being disregard department. Everyone I worked with was incredibly helpful and kind. As a female I often feel uneasy talking shop on cars and like I'm being disregarded, but all the guys were very transparent and helpful with my questions and concerns. Highly recommend this service department. And Sean was a great help getting me in touch with all the right people and being available for questions himself. More
by K.Allen
November 12, 2024
At first I had good experience with Luis, then after I bought the vehicle communication has been subpar at best. I was supposed to get a second key with the vehicle and here we are two months later with bought the vehicle communication has been subpar at best. I was supposed to get a second key with the vehicle and here we are two months later with no key and no responses to my text or calls. Very frustrating after spending a good amount of money. This was an easy fix for you guys to do since you own a dealership of the brand of vehicle I purchased. Thanks Luis! More
by bRITTP1800
Employees Worked With
November 11, 2024
Jeff Wiggens is a great guy. Knowledge & honest. He was able to answer all of our questions. Great experience Knowledge & honest. He was able to answer all of our questions. Great experience More
by julie.butler
Employees Worked With
November 07, 2024
Great experience from sales and finance No pressure, efficient, pleasant experiece Would use them in futute efficient, pleasant experiece Would use them in futute More
by TF
November 05, 2024
I had an amazing experience at Jim Ellis Ford. Jay was very helpful in the car buying process and made it very simple to purchase my Ford Expedition. The General Sales Manager, Armen was also very Jay was very helpful in the car buying process and made it very simple to purchase my Ford Expedition. The General Sales Manager, Armen was also very helpful along the way and is very personable. Andre’, the Finance Manager, took his time to explain the financial side of the purchase. I would recommend this dealership over any Ford dealership in Atlanta! More
by T. Jenkins
November 03, 2024
Heard about Jim Ellis Dealership on the Fish Radio Station. We worked with Jay Wiggins. Would definitely recommend Jay to our friends and family looking for a car. Station. We worked with Jay Wiggins. Would definitely recommend Jay to our friends and family looking for a car. More
by MS
November 02, 2024
Easiest and best car experience ever. I will tell everyone I know to go there I will tell everyone I know to go there More
by jeffreylewis12
November 02, 2024
Louis immediately greeted us with a smile and a welcoming experience. I was very grateful with his patience throughout the whole process. By the end of the day, I walked out happy and a new bronco! experience. I was very grateful with his patience throughout the whole process. By the end of the day, I walked out happy and a new bronco! More
by Natasha C.
Employees Worked With
October 30, 2024
couldn't get the deal I wanted, but did at another local dealership, where the details where more transparent. The deal offered here was clearly designed to confuse and didn't disclose the lease interest, dealership, where the details where more transparent. The deal offered here was clearly designed to confuse and didn't disclose the lease interest, residual or clear discounts being applied. More
by Kevin@smith-home.co
October 30, 2024
Had a seamless experience working with Jay Wiggins on purchasing vehicles for our company. Jay efficiently found the vehicles we needed and simplified the process. Looking forward to choosing this dealer purchasing vehicles for our company. Jay efficiently found the vehicles we needed and simplified the process. Looking forward to choosing this dealership for our future vehicle needs. More
by Walter
