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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
600 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 600 reviews

January 28, 2025

Jalen is N excellent salesman. Listened to what we wanted and worked to get a deal that would work for us. More

by kdj770
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jalen Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Thom H was an amazing sales rep at this Dealership. Definitely one of the best experiences. More

by strodew2001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again! Take care!

January 25, 2025

Emmanuel was very nice and very helpful. He has made this experience the best we have ever had. More

by austinsmith.f350
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, we're happy you found our staff to be helpful during your experience here at Jim Ellis Ford Sandy Springs. Please let us know if there is ever anything else we can do for you! Safe travels!

January 25, 2025

Super nice guy! I came here after a bad experience and he’s been great! Very straight up guy. More

by eott.emily
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irving Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

January 25, 2025

Jeremy was excellent with his knowledge of the vehicle and he was also relatable as well More

by raineyg99
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 24, 2025

It was an ok experience. The people are friendly. The really like the car. It looks great. More

by Elle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2025

It was a pleasant experience and I felt welcomed, I just may be referring someone! More

by Cypher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Jim Ellis Ford Sandy Springs responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 24, 2025

Amazing service ! !! Everybody there was very nice and helpful . Best experience buying a new car ever More

by Khiary.sellers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Jim Ellis Ford Sandy Springs responded

Thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!

January 23, 2025

Jalin was friendly and always pleasant and smiling. I was a tough negotiator and he was very patient with me. One of the things that was a nice personal touch was the selfie of he and I in front of t More

by Soaringtraveler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalen Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

January 23, 2025

Sales person Jay Wiggins was fantastic. Finance and closing contract sales department a little shady. They seem to lose $10 of my cash payment and expected me to pay. More

by Richard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Jim Ellis Ford Sandy Springs responded

Hi Richard, we are so disappointed to learn of this situation you have described. Please give us a call at (770) 677-0700 and we will do our best to make this better. We hope to hear from you soon.

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