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Jim Ellis Chevrolet - Service Center

Atlanta, GA

4.4
2,692 Reviews

2,692 Reviews of Jim Ellis Chevrolet - Service Center

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August 30, 2024

eli’s was great. vlad is great. i just hope i stay with chevy when i trade my tahoe in. right now its lexus. but maybe chevy sales can get in the game. More

by mattjjjardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

August 29, 2024

Very efficient and responsive. We will definitely use Jim Ellis Again. People were very nice too. More

by will.lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Jim Ellis Chevrolet responded

Thank you for your very kind review, Will. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

August 28, 2024

Excellent service trip to the dealer. All of the employees were friendly and smiling. My service weliter was excellent ands kept me informed several times. The customer lounge was great. I More

by ERICRUNYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Toms
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us, Eric. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again! Expect the Best! Service Manager Mr. David Theriault

August 24, 2024

Brian delivers excellent customer service. Glad I brought our vehicle to Jim Ellis for service. More

by Fhamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Jim Ellis Chevrolet responded

Thank you for your business and this review. We're happy to hear that Brian and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Expect the Best! Service Manager Mr. David Theriault

August 24, 2024

Mike is always super helpful and makes all of our service needs seamless and quick More

by JOHNDGOODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

August 23, 2024

Service advisor is great. Unfortunately my car was forgotten about when I brought it in for service. I Was told the repair would more than likely be done the same day I droppe More

by JCETHRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and apologize for any inconvenience caused by us. We hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

August 23, 2024

I arrived to inquire about having a trim piece replaced. I was directed to Ellis collision center. Upon arriving at the collision center I was told that particular repair was done at the dealership. I then More

by kordewick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicolas Caicedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Jim Ellis Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

August 22, 2024

Great service writer always helps us! Great customer support and service. We really trust Jim Ellis dealerships! This is our second purchase from Jim Ellis. More

by The Hornsbys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

Aug 24, 2024 -

Jim Ellis Chevrolet responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2024

Always responsive Good customer service over all customer satisfaction is his goal. Thank you from city of Atlanta fleet services More

by ADAM.MOHABBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Jim Ellis Chevrolet responded

Adam, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

August 19, 2024

Very friendly staff ! very helpful. Highly recommended. Thank you for all your help. Definitely would return More

by MBARN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Petroski
Aug 20, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words for Dale, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

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