2,725 Reviews of Jim Ellis Chevrolet - Service Center
They get the done and keep the customer satisfied I hope to get my next car from Jim Ellis when i finish paying for mycar.I would like the carvette. I came 2 get and oil change 2014ss Camaro I hope to get my next car from Jim Ellis when i finish paying for mycar.I would like the carvette. I came 2 get and oil change 2014ss Camaro More
Great service I’ve used the service department a few times and they are always professional and helpful. The staff is nice and made sure I was comfortable. The shut I’ve used the service department a few times and they are always professional and helpful. The staff is nice and made sure I was comfortable. The shuttle is convenient and flexible also. More
Service for seat repair I was in for service to replace a leather seat back. When I brought up the issue there was some dispute as to whether this would be covered under war I was in for service to replace a leather seat back. When I brought up the issue there was some dispute as to whether this would be covered under warranty and the service manager said he couldn't cover under warranty but could take care of it as a one time "customer courtesy". I was very happy about this as I felt that it wasn't something I had done to damage the seat but they could have taken a hard ball stance and refused to repair for me. I'm very impressed with the customer service attitude shown here. Very happy with the out come! More
Great service and convenient appointments The customer service that I received at Jim Ellis was absolutely wonderful. Mr. Sigman was very friendly and offered to drive my car to the correct lo The customer service that I received at Jim Ellis was absolutely wonderful. Mr. Sigman was very friendly and offered to drive my car to the correct location for service which was a little further down the road. Mr. Sigman was very courteous and polite throughout the entire process and after a long day at work, his pleasant attitude was truly appreciated. Also, the fact that I was able to set my appointment for 5:40pm, really worked for my schedule. More
Oil change/tire rotation Cortez was perfect! Thank you! They even cleaned my car for me! I will continue to come here for any service and/or other needs! Cortez was perfect! Thank you! They even cleaned my car for me! I will continue to come here for any service and/or other needs! More
Professional Service I just wanted to say that everyone at this service center are so neat and professional. They make sure your comfortable, have water to drink, and not I just wanted to say that everyone at this service center are so neat and professional. They make sure your comfortable, have water to drink, and not waiting forever for your car to be services. Thanks! More
Tire replacement It was my first time meeting Thomas and he was fantastic. I also have a history of seeing Vladimir and he is the reason I continue to come back after It was my first time meeting Thomas and he was fantastic. I also have a history of seeing Vladimir and he is the reason I continue to come back after he helped through a very bad experience with Aitonation dealer closer to my office. More
Routine stop I had been putting off an oil change for a while, and swung into Jim Ellis on Sat morning....they took me right into change my oil, rotate and balance I had been putting off an oil change for a while, and swung into Jim Ellis on Sat morning....they took me right into change my oil, rotate and balance my tires and give the Tahoe a once over....I went back home to work while they worked on my car....as I was pulling in the driveway, they called to tell me of concern with my brakepads and gave me an estimate. I went ahead with the change and they said it would be completed by 11:00 am. They called promptly at 11:00 and sent me a text with a pay link. I was able to apply loyalty rewards towards my bill. All very easy and quick. More
Great customer service When I came in Robert assisted me right away with a welcoming smile. The service went fast but I still managed to take a nap. Robert with all kindness When I came in Robert assisted me right away with a welcoming smile. The service went fast but I still managed to take a nap. Robert with all kindness woke me up to let me know that the oil change was complete. Great guy More