Jim Ellis Chevrolet of Atlanta - Service Center
Atlanta, GA
2,753 Reviews of Jim Ellis Chevrolet of Atlanta - Service Center
Like service advisors. Seniors need your driver back do not like or trust Uber. Also It is hard for Seniors to pay an extra credit card fee. Jim Ellis always felt like a Seniors need your driver back do not like or trust Uber. Also It is hard for Seniors to pay an extra credit card fee. Jim Ellis always felt like a family caring place. Not anymore. All business. My two advisors have been there when your place was family oriented and I did appreciate both fellows. My advisor Vladimir is always very helpful and worked with me first week then went on vacation and made sure I had Luis for my second weeks appt. These two men are assets to Jim Ellis. They are the two men I can trust to help me. Your Manager did get me your former Driver to take me home so I did not have to wait there the whole day for my car. Hoping you can correct these two problems. You need a Driver and to not charge an extra fee for credit cards. We are on fixed incomes. More
Ron did a great job. Made the experience easy and fast. Thanks everyone Bobby johnson Made the experience easy and fast. Thanks everyone Bobby johnson More
Vlad is the best. He takes care of business, does what he says he's going to do, and takes care of my vehicle in a timely manner. I really appreciate him. He takes care of business, does what he says he's going to do, and takes care of my vehicle in a timely manner. I really appreciate him. More
Brian is very quick to response and follow up with any issues or service needs issues or service needs More
The dealership was good but my advisor was the worse experience. I guess he was upset that I didn’t get the work done at that moment and so when I came to get my car, someone tried to get him and let hi experience. I guess he was upset that I didn’t get the work done at that moment and so when I came to get my car, someone tried to get him and let him know I was there, he talked pass me to them, walked pass me twice and looked at me. Not one time did he introduce himself in person or even acknowledge me and he is who I had been texting about my car the entire time. I had not seen him in person because I had dropped my car off at night when they were closed. He was rude. He had no customer service, and what he gave through text message when he thought he would get my money was so different in person. I had all the intentions to bring my car back and have it fixed at Chevy however, I’m grateful I was able to see his true colors and if I do return, I will make sure to state that he will not be my advisor. More
The service is always good. Really like working with Vladimir Kochubey. He is always helpful. Really like working with Vladimir Kochubey. He is always helpful. More
I have been a loyal Jim Ellis customer since 2013 when I bought my first new Tahoe- a 2013 LTZ. Everyone at Jim Ellis has treated me fantastically, especially Vlad in the Service Dept for many years and bought my first new Tahoe- a 2013 LTZ. Everyone at Jim Ellis has treated me fantastically, especially Vlad in the Service Dept for many years and most recently Reggie in sales when I bought my new 2025 Tahoe RST. I plan to continue to be a steady Jim Ellis customer. More
Vehicle was ready when I arrived, and Reggie had paperwork prepared. Reggie took required time to show me all features of the vehicle. Financing was easy. paperwork prepared. Reggie took required time to show me all features of the vehicle. Financing was easy. More
Disappointing Not responsive. Left two messages and no one called back. Brought car in three times for the same problem. Charged a diagnostic fee multiple times. Left two messages and no one called back. Brought car in three times for the same problem. Charged a diagnostic fee multiple times. More
Great staff. Clean vehicle. They delivered when they said they would. Ive I was happy with the experience. Clean vehicle. They delivered when they said they would. Ive I was happy with the experience. More