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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,208 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,208 reviews

January 11, 2024

Had a check engine light and a traction light show up at the same time littery limped into the dealership. They managed to turn off both warning signals. I will put 200 miles on the truck and see if they ho More

by B_KAY
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fair
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Jan 12, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

January 10, 2024

It took forever to get a diagnostic. And now I'm waiting on a part which could be weeks. More

by moo0
Recommend Dealer
No
Employees Worked With
Michael Fair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fair
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Jan 13, 2024 -

Jim Ellis Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com

January 09, 2024

Mike is super friendly! And the display and info from the dealership is awesome. Mike is super friendly! And the display and info from the dealership is awesome. 1 more word More

by billyfan
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fair
Report | Print
Jan 09, 2024 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

January 09, 2024

Price seemed to change at the end. Part was a little late but nothing huge. I would say average for todays world More

by Ogorek.mike
Recommend Dealer
Yes
Employees Worked With
Catherine
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Jan 09, 2024 -

Jim Ellis Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, Mike, and hopefully, we can get to the bottom of this. Expect the Best! Ralph Sorrentino, General Manager rsorrentino@jimellis.com

January 09, 2024

Fantastic transaction. Jaylen went above and beyond in our deal. First rate service, a throwback to days of true "customer service"! More

by Tuscany
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

January 08, 2024

Accommodating and flexible He was very attentive and made sure my automobile needs was address More

by SEVENX772018
Recommend Dealer
Yes
Employees Worked With
Brian Baker
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Jan 08, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian and our team met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

January 08, 2024

Everyone one was so polite and ready to help me in anyway The experience was wonderful More

by LIZHUNTER6868
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Patrick Bernard
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Jan 08, 2024 -

Jim Ellis Chevrolet responded

Liz, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Expect the Best! General Manager Ralph Sorrentino

January 08, 2024

Vladimir provided a very pleasant experience. He epitomizes professionalism and made me feel like a valued customer. I look forward to working with him again. More

by nathanfoster1991
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
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Jan 09, 2024 -

Jim Ellis Chevrolet responded

Nathan, Thanks for sharing your thoughts about your experience working with Vladimir and our team here at Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 08, 2024

I had to wait 3 months to get my car back. The dealership ended up replacing my transmission instead of continuing to wait on the needed parts. I understand there was a strike but not every ca More

by Scott.akersiii
Recommend Dealer
Yes
Employees Worked With
Loan
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Jan 09, 2024 -

Jim Ellis Chevrolet responded

Scott, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

January 08, 2024

Outstanding customer service. Patrick and clearance Williams went about and beyond to get us in a nice vehicle More

by WILLIAMS.MASON40
Recommend Dealer
Yes
Employees Worked With
Patrick Bernard, Patrick Bernard
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Jan 09, 2024 -

Jim Ellis Chevrolet responded

Mason, Thank you so much for your kind words for Patrick and our team, and for taking the time to leave us this wonderful feedback! Expect the Best! General Manager Ralph Sorrentino

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