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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,208 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,208 reviews

January 30, 2024

Don Campbell and Jeovani Nava were extremely professional, knew their product well and kept things moving along at a timely pace. Don's consistent follow up as I awaited delivery was excellent. More

by starcher.rob
Recommend Dealer
Yes
Employees Worked With
Jeovani Nava
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Jan 31, 2024 -

Jim Ellis Chevrolet responded

Thanks, Rob. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

January 30, 2024

Excellent Continually excellent service Continually excellent service Continually excellent service Continually excellent service Continually excellent service More

by GREG
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vladimir Kochubey
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Jan 31, 2024 -

Jim Ellis Chevrolet responded

Thanks, Greg, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 30, 2024

It could not have gone better! He made sure my vehicle needs were met. And answered all my questions. More

by ELISKASENTMORE
Recommend Dealer
Yes
Employees Worked With
Orlando Jeffrey, Orlando Jeffrey
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Jan 31, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

January 29, 2024

The service went smoothly and I did not encounter any difficulties. I appreciate getting Ubers from the dealership. More

by PAUL_ERICKSON
Recommend Dealer
Yes
Employees Worked With
Michael Fair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fair
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Jul 22, 2024 -

Jim Ellis Chevrolet responded

Hi Paul: Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

January 29, 2024

New to the brand and had an awful experience at another local dealership. The customer service with Brian here was a day/night experience. More

by martinijohnson
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Baker
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Jul 24, 2024 -

Jim Ellis Chevrolet responded

Thank you for your very kind review, Martin. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 28, 2024

Brian was excellent. Worked hard to find my problem . Very kind and gracious. Very pleased with Brian More

by MMALONEY48
Recommend Dealer
Yes
Employees Worked With
Brain Baker
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Jan 28, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

January 27, 2024

I was told that the broken wheel well clips and the break not releasing when I put it in drive or reverse was normal. I brought the truck in for those reasons and also that the truck idols rough and the idol More

by MIKEMICONI
Recommend Dealer
No
Employees Worked With
Cathrine Jackson
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Jan 30, 2024 -

Jim Ellis Chevrolet responded

We regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (678) 585-2314. We look forward to hearing from you.

January 27, 2024

I had a really good experience working with jaylan. He was sure to keep me up to date with all work being done to my truck and sent pictures . The service team also is great with any repairs needed . J More

by Zackmurray850
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cauthen
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Jan 28, 2024 -

Jim Ellis Chevrolet responded

Zack, We are very happy to hear Jaylan and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino

January 27, 2024

I was lied to about delivery dates. They were supposed to deliver by Saturday but said they couldn't sue to weather. The weather was perfect that Saturday between my home and the dealer More

by JOTOGAR43
Recommend Dealer
No
Employees Worked With
Ned Iwuji
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned Iwuji
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Jan 30, 2024 -

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (678) 585-2314 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 26, 2024

Loan provides top notch service each and every time. She should be training other employees at Jim Ellis!! She is excellent at her job!! More

by KMERCER2857
Recommend Dealer
Yes
Employees Worked With
Loan Pham the best customer care specialist EVER!!
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Jan 28, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. Loan and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

Jan 29, 2024 -

Jim Ellis Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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