Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Chevrolet
Atlanta, GA
4,208 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,208 reviews
June 22, 2018
Great service As with all dealerships, expect to wait a couple hours Out of all the dealerships I've been to, this one is my favorite. No nonsense and good servic As with all dealerships, expect to wait a couple hours Out of all the dealerships I've been to, this one is my favorite. No nonsense and good service. More
by Z07Chris
Verified CustomerEmployees Worked With
June 22, 2018
Excellent service Jim Ellis Chevrolet consistently provides excellent service — Brandon, Elise, and Luis did a great job in taking care of all my service needs. Thank y Jim Ellis Chevrolet consistently provides excellent service — Brandon, Elise, and Luis did a great job in taking care of all my service needs. Thank you. More
by MLEVIN0
June 22, 2018
Handled my warranty repair well They coordinated a warranty repair on my trucks paint with jim ellis collision. They were very respectful of my time, and vehicle. 4 stars is becaus They coordinated a warranty repair on my trucks paint with jim ellis collision. They were very respectful of my time, and vehicle. 4 stars is because I was not always completely clear on who I should be contacting for status updates. Overall, I am happy with the final result, and the service I received. I'll be using Jim ellis service department going forward More
by warrenmanne
Employees Worked With
Other Employees :
Larry Stidham @ JE collision, Brandon Colon
June 22, 2018
Excellent The women I worked with behind the counter were wonderful as well... service is excellent... thank you for the loaner car..... excellent service thank The women I worked with behind the counter were wonderful as well... service is excellent... thank you for the loaner car..... excellent service thank you More
by BOBBAKERT
Employees Worked With
June 22, 2018
Will never come back for service or to purchase my new tahoe I took my car in for an only oil change which I had an appointment for. Robert said it would be 1 hr to 1 1/2. After an 1 hour and 45 min they hadn’t I took my car in for an only oil change which I had an appointment for. Robert said it would be 1 hr to 1 1/2. After an 1 hour and 45 min they hadn’t even taken it back. It took over 2 1/2 hours before my car was done. This is the second time I have be assigned to him and he is not pleasant and was very pushy with my the time before regarding work I should have done. He upset me and lost my business. my tahoe almost has 100k miles on it and I have never taken it anywhere by you. I can assure you I will never come back for any service or purchase my new tahoe from your dealership. More
by NICOLELHUDSON
Employees Worked With
Robert Sigman
June 21, 2018
Excellent Service Great service! There was a little wait when I arrived, but the work was completed in a timely fashion. The staff was very courteous and professional. Great service! There was a little wait when I arrived, but the work was completed in a timely fashion. The staff was very courteous and professional. More
by AHAYES
June 21, 2018
They did a great job, Only negative is I missed the shuttle, I was outside on bench instead of in lobby area. I thought he would find me. Had to wait extra hour. Only negative is I missed the shuttle, I was outside on bench instead of in lobby area. I thought he would find me. Had to wait extra hour. More
by ROGERKELLY
Employees Worked With
Robert Sigman
June 21, 2018
Great Dealership and Great People Lowest deal on my car after going to 2 other places. Didn't even have to do much because the offer was great up front. Clean/prestigious looking facil Lowest deal on my car after going to 2 other places. Didn't even have to do much because the offer was great up front. Clean/prestigious looking facility. No hidden agenda (the person in finance even came out to greet me early on). Very nice people also. I didn't feel like they were trying to make a sale but we're really trying to help me. Would definitely recommend this place! More
by ashleydxsn
Employees Worked With
Fred Gamble, Tim Autry
June 21, 2018
2 hour oil change I'm not sure why an oil change takes so long. I had an appointment and it still took almost 2 hours. Even though I get my oil change "free" through th I'm not sure why an oil change takes so long. I had an appointment and it still took almost 2 hours. Even though I get my oil change "free" through the warranty type thing I pay for, it'd be worth it to just pay to go to 20 minute jiffy lube. Luis and Vlad are great, just very disappointed with how long it takes. More
by chrismetken
June 20, 2018
Responce to my review I wrote 5 mins after I wrote the bad review.my service advisor Robert called me bac . He was sympathetic ,understanding an very patient.long story short every 5 mins after I wrote the bad review.my service advisor Robert called me bac . He was sympathetic ,understanding an very patient.long story short everything I called for was handled fast an professional the way it should be . Thanx Robert if I could delete my review I would . More
by shawnl3720
