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Jim Ellis Chevrolet

Atlanta, GA

4.5
4,208 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,208 reviews

July 17, 2018

Happy customer Courteous service fast transaction. Happy with my Tahoe very happy with the dealer. Very good customer service. So many told me not to deal with this More

by ladydecloh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leland Sims
4.0
This rating includes all reviews, with more weight given to recent reviews.
Franchely Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Jim Ellis Chevrolet responded

Hello, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 16, 2018

Nice experience Service was done in a timely manner waiting area was comfortable and everyone was very courteous plus letting me know what service was done for my ca More

by TREK301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Braun, Brandon Colon
Jul 19, 2018 -

Jim Ellis Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

July 14, 2018

Radiator replacement was n a 2017 suv Why I had to replace a radiator and radio stop working on yesterday. Is this what I have to look forward to. Disappointed with America car More

by Madamjazzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sueanne she was new so there were some arumbled
Jul 18, 2018 -

Jim Ellis Chevrolet responded

Hello, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 14, 2018

great folks Even with difficulty in getting the proper parts, the folks that work here are fantastic! I am still awaiting a return phone call for a piece that I More

by consieschuver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mindell, Rossetta
Jul 18, 2018 -

Jim Ellis Chevrolet responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2018

Good Customer Service My experience with Jim Ellis Chevrolet was awesome. My Sales Person Mr. Gamble was very patient, thorough and knowledgeable about everything. I rece More

by 6055music
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franchely Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Gamble, Dominique Lighten
Jul 18, 2018 -

Jim Ellis Chevrolet responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

July 13, 2018

Beyond Horrible!!!! My experience here with the Service center has been horrible , so bad that it has actually made me physically sick I have been dealing with the dealer More

by Disappointed Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Colon
July 13, 2018

Awful service I arrived for my appointment 10 minutes early, and was told it would take an hour to an hour and a half to complete an oil change. It ended up taking More

by tpbullock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jul 17, 2018 -

Jim Ellis Chevrolet responded

Thank you for your feedback. We apologize that your experience with us was not what you were expecting! We don't want to lose you as one of our valued customers so if you could contact Kelley King at kelleyk@jimellis.com with more contact information, she will have our Service Manager reach out to you. Thank you for being patient with us and we will rectify this situation as soon as possible.

July 13, 2018

Sayisfied The power was out the day I showed up so I had to come again the next day. There was quite a backup but I don’t think that’s typical. The service guy More

by davidhth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Jim Ellis Chevrolet responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

July 13, 2018

Great Service Luis was very helpful and did a great job explaining the situation and what needed to be done. He event updated me throughout the process. More

by SCOHAK1236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Jim Ellis Chevrolet responded

Your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 12, 2018

Professional, Efficient, and Friendly When I pull my vehicle into the Service Dept, the staff immediately took care of me from beginning to the end. Point Blank... Ole Fashion Customer Se More

by LUCKIONE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SueAnn. Service Dept
Jul 18, 2018 -

Jim Ellis Chevrolet responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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