Jim Ellis Chevrolet
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,208 reviews
Happy customer Courteous service fast transaction. Happy with my Tahoe very happy with the dealer. Very good customer service. So many told me not to deal with this Courteous service fast transaction. Happy with my Tahoe very happy with the dealer. Very good customer service. So many told me not to deal with this dealership I have no complaints. Will buy from here in the future again..I love my truck. More
Nice experience Service was done in a timely manner waiting area was comfortable and everyone was very courteous plus letting me know what service was done for my ca Service was done in a timely manner waiting area was comfortable and everyone was very courteous plus letting me know what service was done for my car More
Radiator replacement was n a 2017 suv Why I had to replace a radiator and radio stop working on yesterday. Is this what I have to look forward to. Disappointed with America car Why I had to replace a radiator and radio stop working on yesterday. Is this what I have to look forward to. Disappointed with America car More
great folks Even with difficulty in getting the proper parts, the folks that work here are fantastic! I am still awaiting a return phone call for a piece that I Even with difficulty in getting the proper parts, the folks that work here are fantastic! I am still awaiting a return phone call for a piece that I thought was included in my purchase. More
Good Customer Service My experience with Jim Ellis Chevrolet was awesome. My Sales Person Mr. Gamble was very patient, thorough and knowledgeable about everything. I rece My experience with Jim Ellis Chevrolet was awesome. My Sales Person Mr. Gamble was very patient, thorough and knowledgeable about everything. I received a quality vehicle from Mr. Ellis car store. I would definitely refer anyone there to purchase a car. My car buying experience was quick and thorough! More
Beyond Horrible!!!! My experience here with the Service center has been horrible , so bad that it has actually made me physically sick I have been dealing with the dealer My experience here with the Service center has been horrible , so bad that it has actually made me physically sick I have been dealing with the dealership for 3 months for the same complaint . They returned my vehicle time after time again as if it was fixed. Once even attempting to do a Quick fix, now telling me it's a new issue that I have to pay $695 for plus tax. I now understand why people hate dealing with Service Repairs especially me as a woman. I declined to pay them any more money after I have already given them $2,000 yes I had other issues going on with my vehicle but there was one major complaint that has not been fixed my service rep was nice he's doing his job but the supervisor Brandon Colon I do not care for his attitude at all. After not agreeing to pay the $695 anyone being nice to me that went out the window completely. This dealership says their motto is they treat people like family Wow!!! I was also working with someone in sales to purchase a new truck that has all changed I totally regret ever going to this dealership. More
Awful service I arrived for my appointment 10 minutes early, and was told it would take an hour to an hour and a half to complete an oil change. It ended up taking I arrived for my appointment 10 minutes early, and was told it would take an hour to an hour and a half to complete an oil change. It ended up taking 3 hours and fifteen minutes before my car was ready, for an oil change! I was not provided with any paperwork or service records upon being checked out. Overall awful experience, and I purchased the car from them new a year ago. I will not be doing any more service work here and would not recommend to anyone else that they work with them either. More
Sayisfied The power was out the day I showed up so I had to come again the next day. There was quite a backup but I don’t think that’s typical. The service guy The power was out the day I showed up so I had to come again the next day. There was quite a backup but I don’t think that’s typical. The service guy was very friendly and the work was done in a few hours. Also they drove me home for free. More
Great Service Luis was very helpful and did a great job explaining the situation and what needed to be done. He event updated me throughout the process. Luis was very helpful and did a great job explaining the situation and what needed to be done. He event updated me throughout the process. More
Professional, Efficient, and Friendly When I pull my vehicle into the Service Dept, the staff immediately took care of me from beginning to the end. Point Blank... Ole Fashion Customer Se When I pull my vehicle into the Service Dept, the staff immediately took care of me from beginning to the end. Point Blank... Ole Fashion Customer Service. More