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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,208 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,208 reviews

February 04, 2024

I'm happy with the vehicle I selected but there was no transparency on the keys to the vehicle until after I had completed the deal. I was presented with 1. Now I'm sick with 1 key & the extra expense to More

by toplinf
Recommend Dealer
No
Employees Worked With
Leland Sims
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland Sims
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Feb 06, 2024 -

Jim Ellis Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ralph Sorrentino, General Manager rsorrentino@jimellis.com

Feb 06, 2024 -

Jim Ellis Chevrolet responded

We appreciate you taking the time to leave us this feedback. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Jim Ellis Chevrolet (678) 585-2314

February 03, 2024

Always professional My car always runs like new. They really take care of you. Fantastic company. My husband now takes his Hyundai to there other dealership. More

by TheMartins1998
Recommend Dealer
Yes
Employees Worked With
Catherine Jackson
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Feb 03, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

She kept me abreast of changes to the original service needs and status. Loan isn't exceptional More

by vytate
Recommend Dealer
Yes
Employees Worked With
Loan Pham
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Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

Retanza was excellent. She made a very irritating situation a pleasant experience one. No more to say More

by EPERRY1971
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
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Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Retanza was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

Catherine was attentive, listened to my concerns and provided excellent solutions Catherine provided me with follow up car maintenance data which was very helpful More

by TRICHIAJERNIGAN
Recommend Dealer
Yes
Employees Worked With
Catherine
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Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Catherine here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

Michael was professional and thorough. He explained what needed to be fixed in a way that I could understand. He made me feel like a valued customer. More

by MRSFIELDS777
Recommend Dealer
Yes
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Fair
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Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Jim Ellis Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

February 03, 2024

Excellent customer support and care. Felt cared for and well attended to. Very quick and efficient as well More

by mimi
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned Iwuji
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Feb 05, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

February 02, 2024

They spent a lot of time with us and found what we wanted. The only problem is that it is a little pricey. We are trying to find financing to be able to keep it. More

by COOKANDBRO
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned Iwuji
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Feb 03, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for choosing Jim Ellis Chevrolet! Please let us know if we can be of any more assistance! Expect the Best! General Manager Ralph Sorrentino

February 02, 2024

Friendly staff, clear explanations of work needed/performed Service has improved since my last service visit More

by M.mccurdy
Recommend Dealer
Yes
Employees Worked With
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Retanza Grier
Report | Print
Feb 03, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

February 01, 2024

Jaylan truly went above and beyond with the purchase of my sons car. Highly recommend! More

by taylorlaurel50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Jim Ellis Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope your son enjoys his new car. We truly appreciate your feedback! Expect the Best! General Manager Ralph Sorrentino

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