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Jim Ellis Chevrolet
Atlanta, GA
4,210 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,210 reviews
August 28, 2018
2 and a half hour wait for oil chatand tire rotation. 2 and a half hour wait then car wasn’t brought out left in back. Also no sticker on windshield for next service visit scheduled 2 and a half hour wait then car wasn’t brought out left in back. Also no sticker on windshield for next service visit scheduled More
by BRIAN.SCHWARTZ0
Verified CustomerEmployees Worked With
Brandon Colon
August 28, 2018
Great Experience I was very pleased with the service of the salesman, the finance manager, the finance department, and the delivery team. I expressed to them what I w I was very pleased with the service of the salesman, the finance manager, the finance department, and the delivery team. I expressed to them what I was looking for, the payments I could afford, and what colors would work for me. They delivered on everything I asked for and more. I was very satisfied with the vehicle I purchased. I will definitely purchase another vehicle from Jim Ellis. More
by dehunter9999
Employees Worked With
Karrie Haynes, Steve Brown, George Thomas Sr.
August 28, 2018
Great experience I was given top notch service by Vladimir. He even found me a doughnut from somewhere. The waiting time was very short. This was my first service for I was given top notch service by Vladimir. He even found me a doughnut from somewhere. The waiting time was very short. This was my first service for my Chevrolet SS. More
by leledog
Employees Worked With
August 28, 2018
BEST DEALERSHIP AND SERVICE ADVISOR I purchased my car here from Mario and based on that great start I went back for service. I’ve purchased cars from other dealerships and would never r I purchased my car here from Mario and based on that great start I went back for service. I’ve purchased cars from other dealerships and would never return due to their lack of customer service regardless of the freebies. I loved Jim Ellis from the sale and my service advisor Sueann made me love the service center. She is AWESOME!!! She took great care of me and kept me informed. I’ll be back and I’ll ONLY deal with her. Good people, great service. Go here!!! Tony who drove the shuttle was great too! Great spirit, and took great care of me. He drove me to two stops. Made my visit that much better More
by msatg075
Employees Worked With
Mario Moreland, Sueann Turano
August 28, 2018
Sueann to the Rescue! My son and I had a very nerve racking experience when accelerator pedal went out on his 2016 Malibu and he had no power! We did not know what to do b My son and I had a very nerve racking experience when accelerator pedal went out on his 2016 Malibu and he had no power! We did not know what to do but Suann calmed us down and took care of everything. Professional and kind, thank you Jim Ellis on Peachtree!! More
by SLPHOENIX50
Employees Worked With
Sueann Turano
August 28, 2018
Awesome job Tony had great customer service and always kept a smile on his face. He was very honest and I have to say it was my best trip to a dealership yet. Tony had great customer service and always kept a smile on his face. He was very honest and I have to say it was my best trip to a dealership yet. More
by Kevin31
Employees Worked With
Tony Benitez
August 27, 2018
They was awesome They gonna make sure you ride off happy and that's they goal. I think everyone should go there if they want the best service. They gonna make sure you ride off happy and that's they goal. I think everyone should go there if they want the best service. More
by jamienw36
August 27, 2018
Do not value customers or customers time. Made reservations at 8 dropped off early. Told no reservation even though I had confirmation. Wasn't complete until after 2 pm. Then at pick up they c Made reservations at 8 dropped off early. Told no reservation even though I had confirmation. Wasn't complete until after 2 pm. Then at pick up they couldn't find my keys. More
by mhfloraldecor
Employees Worked With
Sam Afeworki, Sueann Turano
August 27, 2018
Was worried about my car repairs not being done properly. Aforadsble repairs from trustworthy mechanics, made me feel comfortable about my auto repair selection . Robert Sigman was especially helpful with e Aforadsble repairs from trustworthy mechanics, made me feel comfortable about my auto repair selection . Robert Sigman was especially helpful with explaining everything he was going to do to my vehicle and exactly how much he would charge. More
by CARMEN-FRANKLIN
Employees Worked With
Robert Sigman
August 27, 2018
2007 Saturn Still on the Road I spent a long day waiting for multiple services on my car but that couldn't be avoided since some of the problems needed to be determined. That sai I spent a long day waiting for multiple services on my car but that couldn't be avoided since some of the problems needed to be determined. That said, Luis kept me posted on the progress, staff checked in on me from time to time and asked if I needed the shuttle service. And when it appeared that a tricky electrical thing couldn't be finished before closing, Luis set me up with a Chevy Equinox courtesy car. I was able to pick up my car the next day. More
by DERHUTCHSTER
Employees Worked With
