Jim Ellis Chevrolet

Outstanding Customer Service! We found an issue with the paint on our new vehicle that needed to be looked at. Washing did not take care of the spot. Talked to Elise in Service a We found an issue with the paint on our new vehicle that needed to be looked at. Washing did not take care of the spot. Talked to Elise in Service and Denis in New Car Sales. Service tried buffing it out but the spots came back. They were very nice and accommodating both times we visited. The second time we were given a loaner and they repainted the vehicle to make it right. They owned the issue since it happened at their storage lot and made it right. We were treated like we owned the place. They brought the car to me when it was done so I didn't have to make another trip up to the dealership. I had forgotten what customer appreciation and service felt like. I highly recommend this service department and dealership! Clearly they value their customers and work hard to show it. More

Quick and Easy Large lot with a lot of options to choose from. They had the exact color scheme I was looking for and I got the deal I wanted without a ton of back an Large lot with a lot of options to choose from. They had the exact color scheme I was looking for and I got the deal I wanted without a ton of back and forth. Everyone was professional and very easy to deal with. More

Good work quickly done and lots of communication As usual, My Volt got excellent service relatively quickly and I was kept advised of the progress. Kudos to Vladimir K, Brandon C and Eric (Mr. Volt) As usual, My Volt got excellent service relatively quickly and I was kept advised of the progress. Kudos to Vladimir K, Brandon C and Eric (Mr. Volt). More

100% satisface i gave this rating because i was vary satisfied with how they attended me were vary nice to me and my family I will definitely go back. i gave this rating because i was vary satisfied with how they attended me were vary nice to me and my family I will definitely go back. More

oil change and recall Got my vehicle in for an oil change and to have a recall addressed. Vladimir got me in and out in time to get back to Athens before the football game Got my vehicle in for an oil change and to have a recall addressed. Vladimir got me in and out in time to get back to Athens before the football game began. More

The service was good Jeovani Nava help me decide which vehicle was better for me and my family and also he help me on the financing process. Jeovani Nava help me decide which vehicle was better for me and my family and also he help me on the financing process. More

Superb!!! Customer service was fantastic! Team synergy was like I had never experienced. Absolutely amazing experience. Thanks to the team for making my purchas Customer service was fantastic! Team synergy was like I had never experienced. Absolutely amazing experience. Thanks to the team for making my purchase a positive experience!! More

Got replacement and service on new set of tires. As always Vladamir worked me in for service in a timely manner for a replacement of a new set of tires. I used the shuttle service to the mall and the As always Vladamir worked me in for service in a timely manner for a replacement of a new set of tires. I used the shuttle service to the mall and the driver was very nice and efficient. I have used Jim Ellis for oil changes and every service since I bought my 2015 new Camaro at this dealership. This was a very good experience and I feel safer on the road with a new set of tires installed properly. More