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Jim Ellis Chevrolet
Atlanta, GA
4,213 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 4,213 reviews
September 14, 2018
Amazing deal! We saw an ad for the Chevy Labor Day sale and we knew it was time to replace my 14 year old car. Our salesman, Al, was very pleasant and worked hard We saw an ad for the Chevy Labor Day sale and we knew it was time to replace my 14 year old car. Our salesman, Al, was very pleasant and worked hard to get my new Chevy Equinox in perfect condition before we left the dealership. I absolutely love the Equinox! More
by kettleman
Verified Customer
September 13, 2018
Great Very fast and efficient. Did a really Great job. Looks like it left the factory with the tint. Would recommend that anyone that needs this service get Very fast and efficient. Did a really Great job. Looks like it left the factory with the tint. Would recommend that anyone that needs this service get it from here. More
by ALEISHA_JAMES0811
Employees Worked With
Sergio Fragoso, Tim Autry
September 13, 2018
Outstanding service Robert is very professional, given me the best service, to my service needs, he is the one i can count on my Stingray’s service Thanks! Robert and Robert is very professional, given me the best service, to my service needs, he is the one i can count on my Stingray’s service Thanks! Robert and Jim Ellis management for taking care of our family car needs More
by Hspandha
Employees Worked With
Other Employees :
Mr. Leland, Mr Regi , Robert Sigman, Jeff Wessels
September 13, 2018
Breakdown...Thwarted!!! I give Jim Ellis an excellent rating due to their excellent customer service, professionalism, as and speedy service. I just relocated to this area a I give Jim Ellis an excellent rating due to their excellent customer service, professionalism, as and speedy service. I just relocated to this area and pulled into Jim Ellis on a whim...great decision. More
by Gabby 1
Employees Worked With
September 13, 2018
Honest, Easy, Great Deal! When I first saw the online listing for my new truck, I thought the price sounded too good to be true. I started my buying process by contacting Jim E When I first saw the online listing for my new truck, I thought the price sounded too good to be true. I started my buying process by contacting Jim Ellis through their website. They assured me that the price was accurate and helped me quickly and easily make a test drive appointment. My sales associate, Mario, was pleasant, helpful, and knowledgeable, and Karrie in the finance department helped me quickly and easily work out the optimal payment structure so I could get the best deal possible. I'm still amazed at the deal I got and the ease of my purchase process from start to finish. Most importantly, I LOVE my new truck! I will definitely be back to Jim Ellis when the time comes, and I'll recommend them to others without reservation. More
by ElectricMayhem
Employees Worked With
Mario Moreland, Karrie Haynes
September 13, 2018
Colorado Very positive experience at Jim Ellis...I leased a new Colorado and I love the truck! Reggie was my sales person and was very professional and courteo Very positive experience at Jim Ellis...I leased a new Colorado and I love the truck! Reggie was my sales person and was very professional and courteous...the whole process was stress free...Sam was the finance person who made signing my paperwork easy...I would recommend Jim Ellis to anyone looking for a lease vehicle. More
by Neil Klee
Employees Worked With
September 12, 2018
Poor Customer Service I have used this service department for over 10 years, but unfortunately yesterday was my last time. The customer service here is just horrible. I had I have used this service department for over 10 years, but unfortunately yesterday was my last time. The customer service here is just horrible. I had to bring my vehicle in for service in March because the engine coolant was leaking, and the car was beginning to overheat. I actually called and made an appointment for the next day to drop the car off. I leave my vehicle with them at 7:30 AM, and after several attempts throughout the day to find out what is going on with my car I finally get in contact with my service advisor almost 8 hours after dropping off my vehicle. Only to find out I will need to rent a car, because they will need to keep it overnight. Since the manager took care of me and did rectify the situation I decided to continue going to them. I bring my car back in at the end of June for an oil change, and make an appointment for a Friday afternoon at 4:10 pm. I arrive a little early around 3:30 pm, and I'm told there will be a wait. I'm okay to wait a little extra time, because I know I am early for my appointment. 3 hours later I finally leave the shop!!! No one should be waiting this long for service especially when you have made an appointment. Finally, I take my car in on this past Monday, due to the car being slow to start. I assume it's the battery or the alternator. I made an appointment, and I know my car would possibly be there until the next day, because I knew they were busy from the weekend. So I drop my car off at 7 am this time, and I'm told they could check the battery in a couple of hours and get back with me. By 11 am no one has called me. I text the number they gave me for my service advisor, and no answer. By 1 pm I call, and get no answer so I leave a voicemail. By 3 pm I am livid, because I need to know if they are going to keep the car, because I need to figure out my transportation home. I call the main service number, and the lady who answers the phone had to put me on hold for close to 20 minutes to find Robert my advisor for him to take my call. Then he tells me he's not sure what's wrong with the car, and they have to keep it. So the third times the charm. I will never recommend your dealership, and I will never buy or bring another vehicle to your center again. You guys used to have such good customer service, but I don't know what has happened to this location over the last year. More
by BRANDYNPARKER25
Employees Worked With
none, Robert Sigman
September 11, 2018
Awesome service I was having an intermittent starting issue, brought car to Vladimir in afternoon. Did not have appt. he was able to have someone diagnose and repair I was having an intermittent starting issue, brought car to Vladimir in afternoon. Did not have appt. he was able to have someone diagnose and repair vehicle. Great customer service More
by TAFFY146
Employees Worked With
September 11, 2018
Everything was great. Amazing deals I called jim ellis that i havd a offer in another dealer. They matched the price And they still gave me another 1500 dollar discount on top of it. Gr I called jim ellis that i havd a offer in another dealer. They matched the price And they still gave me another 1500 dollar discount on top of it. Great service quality More
by GILBERTOPLUMBING
September 11, 2018
Vladimir Kochubey Vladimir was kind and listened to my issue with 2014 Chevy Impala. I had to wait a day until my car was repaired. However, with numerous vehicles in a Vladimir was kind and listened to my issue with 2014 Chevy Impala. I had to wait a day until my car was repaired. However, with numerous vehicles in and out all day I was pleased with the outcome. The service was covered by the Power Train warranty and it felt great to no longer see the check engine light. More
by anthony.frazier
Employees Worked With
