Jim Ellis Chevrolet

Used Jeep Grand Cherokee I had a great experience with Jim Ellis and it is all due to the great customer service and attention by your team at Jim Ellis Chevy. Most important I had a great experience with Jim Ellis and it is all due to the great customer service and attention by your team at Jim Ellis Chevy. Most importantly Jim Natili who helped me buy my Jeep was fantastic! Thank you! More

Car issues All the people working in services are nice and they always treat me well, but sometimes to get something done it takes longer that you think. All the people working in services are nice and they always treat me well, but sometimes to get something done it takes longer that you think. More

Excellent Service Jeff Woo in the service department checked me in on time and my truck was taken to the service bay on-time. Jeff kept me updated via text and the wo Jeff Woo in the service department checked me in on time and my truck was taken to the service bay on-time. Jeff kept me updated via text and the work was completed sooner than the estimated time. I will continue to use Jim Ellis for my service needs. More

Friendly service Mr. Woo was so kind and friendly. He let me know details about the service. It was so nice experience to get service at Jim Ellise. Mr. Woo was so kind and friendly. He let me know details about the service. It was so nice experience to get service at Jim Ellise. More

Elise S. and Vladimir K. Elise was very prompt and knowledgeable. When you come to the dealership you expect the absolute best. Elise checks all the boxes. I've been to 2 othe Elise was very prompt and knowledgeable. When you come to the dealership you expect the absolute best. Elise checks all the boxes. I've been to 2 other sevice centers and this has been my best experience so far. My first experience was the absolute worst. The only thing i remember was spending $3,000 and my car not working, and Vladimir. I was very upset. Vladimir explained, sometimes things happen, but he would do his best to rectify the situation. Throughout our conversation he listened and later apologized. I remembered Vladimir from our conversation 9 months prior. Vladimir is a valuable service member. Elise and Vladimir are the reasons why i will continue to bring my vehicle to your service center. I have worked with other service members but i don't remember their names. These 2 members stood out. Thank you. More

Easy to purchase my vehicle Billy and Tim were both very easy to work with.Made the car buying experience a pleasurable and I would highly recommend this Dealership to my friends Billy and Tim were both very easy to work with.Made the car buying experience a pleasurable and I would highly recommend this Dealership to my friends More

A pleasure to deal with. Very courteous staff. No pressure sales. The best car buying experience I have ever had. They were a pleasure to deal with and I will buy from th Very courteous staff. No pressure sales. The best car buying experience I have ever had. They were a pleasure to deal with and I will buy from them again in the future. More

Good overall My initial visit was not as pleasant as the last, I give a bad review of an associate that should not have received the review (Sueann Tarano). Unfort My initial visit was not as pleasant as the last, I give a bad review of an associate that should not have received the review (Sueann Tarano). Unfortunately I did not get the name of the person that I dealt with after my initial contact with (Sueann who was very pleasant). This person did not give me any information other than part is bad the a cost of repair, no lets see if under warranty,we can do this, bring back or callback nothing and on top of that he had my paperwork in hand an I still waited over an hour to checkout.When I returned to drop the car off for repair Robert Sigman was the person I had contact with, he was rude nasty attitude, keep telling me I didn't have an appointment, I just can't bring without an appointment,even after I told him who made the appointment still attitude so I said "Sir if you turn around you'll see my name on the board." I didn't escalate as I was receiving treatment for cancer and was not about to upset myself more than I was. Overall awesome service center, Sueann very nice person More

can there be too much communication I received a call that my truck was finished. I said I would be right over. The I received a text and an email after I was already in the process of p I received a call that my truck was finished. I said I would be right over. The I received a text and an email after I was already in the process of paying for the bill. More

5 year check up Great job - have used this dealer many times and had excellent feedback and assistance would come again for sure. Would recommend this dealer to my Great job - have used this dealer many times and had excellent feedback and assistance would come again for sure. Would recommend this dealer to my friends More