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Jim Ellis Chevrolet

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.5
4,203 Reviews
Jim Ellis Chevrolet is a proud member of the Jim Ellis Automotive family—an automotive group comprising 21 dealerships and 17 brands. Opening in 1992, the dealership is a full-service new, pre-owned and commercial vehicle dealer. As a 2022 Chevy Elite Dealer, Jim Ellis Chevrolet is recognized as one of the top 250 Chevrolet dealers in the nation regarding sales volume and client satisfaction ratings.
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5900 Peachtree Blvd.

Atlanta, GA

30341

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Showing 4,204 reviews

May 15, 2024

Vladimir Kochubey is a Great Tech and Good friend. Everyone there is Great! I wouldn't deal with any other dealership. More

by WILLIAM121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Jim Ellis Chevrolet responded

It's great to hear that Vladimir was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

May 17, 2024 -

Jim Ellis Chevrolet responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

May 14, 2024

Excellent service, fast. Staff is very friendly and knowledgeable. Will always continue to come back for service More

by TONYA3B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 14, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Tony, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

May 11, 2024

Orlando is personable, knowledgeable, and customer centered. I could not have asked for a better man. Keep up the great work!! More

by ISAAC_POLITE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Jeffrey
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May 11, 2024 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department, Isaac! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

May 11, 2024

Jason Blanchard and his service team definitely stand behind their word and their word! I had a extremely problematic vacuum leak situation with my Chevy Malibu LTZ and after several visits for the reocc More

by Navyguy410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicolas Caicedo
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May 12, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to share your thoughts on working with Jason and our team. We're glad to hear we delivered such a great experience! Expect the Best! Service Manager Mr. David Theriault

May 10, 2024

Excellent service and my car was ready before I was expecting it Thanks. I will definitely return if needed More

by RSTATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

May 09, 2024

Had a good experience at this dealership purchasing a 2024 Silverado. The price was excellent and Jaylan Jackson took good care of me on the sales side. The deal didn't quite work out how I had imagine More

by theronthackery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned Iwuji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaylan Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Jaylan, Ned, and our team were able to help, and we hope to see you again! Congratulations on your new 2024 Silverado! Expect the Best! General Manager Ralph Sorrentino

May 09, 2024

This dealership service department is super slow. They had my car over a week before the diagnostic test was completed. They did the work in two days. I had to call them because they don’t call you l More

by Carolyn.nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2024 -

Jim Ellis Chevrolet responded

Thank you, Carolyn, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Don't hesitate to get in touch with Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com so that he may address your concerns.

May 11, 2024 -

Jim Ellis Chevrolet responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (678) 585-2314.

May 06, 2024

Truck was on the lot, added a liftgate, would take 2 weeks. We signed the deal on April 10th. Now we find out that they are waiting on the trailer hitch, won't ship until May 8. If I had known earlie More

by jamie.leonard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez-Brands
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May 06, 2024 -

Jim Ellis Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you can discuss your visit in more detail, please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com. We strive to ensure that all of our customers leave happy, and it isn't very reassuring to learn that we missed the mark here. Expect the Best! General Manager Ralph Sorrentino

May 05, 2024

Very good service nice to customer. Fast service explain very well to customer. Very professional sale person. More

by David Barrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Jim Ellis Chevrolet responded

Thank you, David, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

May 05, 2024

didn’t repair my sensor on my driver side, when i dropped off my truck for oil change. More

by albert-wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Claudine Mathews
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May 08, 2024 -

Jim Ellis Chevrolet responded

Albert, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please contact Ralph Sorrentino, General Manager, directly at rsorrentino@jimellis.com. We'd love to get to the bottom of this and turn things around for you.

May 08, 2024 -

Jim Ellis Chevrolet responded

Albert, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (678) 585-2314 to discuss your concerns, as your satisfaction is of utmost importance to us.

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