Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,296 Reviews
Call Service Center (770) 872-6272

2,296 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

Sort by
April 23, 2025

Great guy . Very professional. Communicates well. Send me Lyft to pick my truck up. Thank you More

by Bamwayk70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

April 23, 2025

Issue was identified but once vehicle left they were not able to figure out the issues nor fix it. Still have the same issues. Was finally able to get a loaner car and the tire blew out on the ride home (20 More

by Llittlew
Recommend Dealer
No
Report | Print
May 18, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 23, 2025

Was a usual maintenance and all went smoothly The required maintenance was done on time and the car returned More

by Ganesh_saravanan
Recommend Dealer
Yes
Employees Worked With
Kevin WELLBORN
Report | Print
Apr 28, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

April 17, 2025

The staff was very friendly and welcoming. I felt very comfortable leaving my car there to get service completed More

by shannenlanaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Richard Floys
Report | Print
Apr 19, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 17, 2025

Great service, fast, efficient, and courteous, I was able to get in there earlier than my appointment and they took care of me right away More

by CSHERRIER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Everyone I interacted with was very kind, helpful, and professional. The work was completed in a timely manner. The service manager offered me a lot of useful tips on how to take care of my truck. More

by cmeeksatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wellborn
Report | Print
Apr 18, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2025

Very professional always have you in and out and employees always have a smile on their face And never pressure you to get extra repairs done More

by Norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rina Centeno
Report | Print
Apr 16, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Norman, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2025

Everyone was so friendly and they did great work and fast too. The price on the service was very reasonable. More

by PAMLEWALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2025 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

April 10, 2025

Great work for a fair price! Bannon kept me informed on the progress of the repairs! More

by CLINTONFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

April 09, 2025

My service advisor, Charles did a great job assisting me with the service needed on my truck. More

by scottparr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
3
4
...
230