Jim Ellis Buick GMC Mall of GA - Service Center

oil change and tire rotate I went in for a oil change and a tire rotation. They ended up recommending I change a couple filters . I agreed to have the filters changed. Took a I went in for a oil change and a tire rotation. They ended up recommending I change a couple filters . I agreed to have the filters changed. Took about 2 hours, and unfortunately I had anticipated about an hour, so it was a long wait. More

A/C repair back Unit would not cool Warranty Service as stated in the sales agreement , we have 30000 miles plus on the SUV Great service over all. Hope future service will be there.. Warranty Service as stated in the sales agreement , we have 30000 miles plus on the SUV Great service over all. Hope future service will be there.. More

Very nice staff I had to take my 2018 Terrain in for a usb issue. David was friendly & took the time to totally understand what my concerns were. He put me in a renta I had to take my 2018 Terrain in for a usb issue. David was friendly & took the time to totally understand what my concerns were. He put me in a rental to allow the service tech time to figure out what the issue was and not rush. That was a nice touch & very unexpected! I live in Snellville, so the loaner car was very helpful. Thanks Guys! More

just fine if something is not broken do not try to fix it /people friendly/ put more Buicks in the show room/ and put newer cars in the front if something is not broken do not try to fix it /people friendly/ put more Buicks in the show room/ and put newer cars in the front More

Oil change a warranty repair The service department worked me in quickly for an oil change and a warranty repair for an air conditioner issue. David Gozales, Service Advisor, was The service department worked me in quickly for an oil change and a warranty repair for an air conditioner issue. David Gozales, Service Advisor, was courteous and continually updated me on the issue as well as when it would be completed. While I was not expecting to have a rental car covered for this time, one was provided which was of help. The repairs to the air conditioner were completed and it seems to be working as designed now. More

Work was done quickly Work was completed quickly. My previous salesman Sam. Made sure our Yukon was clean before we picked it up. Over all experience was great. Thanx. Work was completed quickly. My previous salesman Sam. Made sure our Yukon was clean before we picked it up. Over all experience was great. Thanx. More

Friendly and professional I prefer coming to the dealership where the level of knowledge and professionalism is a cut above the rest. Mostly a timely visit with appointment. I prefer coming to the dealership where the level of knowledge and professionalism is a cut above the rest. Mostly a timely visit with appointment. More

Excellent Service As always, I’ve had very excellent service from my service advisor David Gonzalez. Always willing to help with any questions I have. Very personable, As always, I’ve had very excellent service from my service advisor David Gonzalez. Always willing to help with any questions I have. Very personable, and helpful. Thank You More

AC Condenser repair Thanks to all the employees in the service department. Have been using their services for over 3 years now and it’s always been top notch! Thanks aga Thanks to all the employees in the service department. Have been using their services for over 3 years now and it’s always been top notch! Thanks again! More