Jim Ellis Buick GMC Mall of GA - Service Center

Came in to do an oil change, rotate balance of the tires when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to c when I picked the car up tires were not rotated or balanced because the air pressure in each of the tires were not the same. Service people need to check their work More

Hi! I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questio I have used your dealership for service for a few years. This is the second vehicle but due to Ed Barnes, I am unsure if I will return. After questioning the price of $136.99 for service, I was told it was the price with coupon. I looked back at my old transactions and discovered I had never paid more than $106.00. I approached Ed with this and he said he would honor the $89.99 coupon. This is poor treatment of your customers. I paid $80.00 in June for the exact service. More

Ed Barnes was superb. He is a great customer representative. I also was able to get an appointment quickly. He is a great customer representative. I also was able to get an appointment quickly. More

Clean, professional and nice. Everyone was awesome. Just not a fan of my Service person. Vehicle sat for over 30 min and he was no where to be found. Everyone was awesome. Just not a fan of my Service person. Vehicle sat for over 30 min and he was no where to be found. More

The staff was friendly and efficient. Dropped off my vehicle and they informed me of the progress of my service throughout the process via text. Dropped off my vehicle and they informed me of the progress of my service throughout the process via text. More

I was very happy with the service I received. I will bring my truck back. I will bring my truck back. More

Great service. It was easy to drop off the vehicle and services were complete same day. It was easy to drop off the vehicle and services were complete same day. More

I have purchased 3 new vehicles from you. And you have service four of my vehicles over the years. I paid a bill over $2,500 on my most recent service and you could not even was my truck. I f And you have service four of my vehicles over the years. I paid a bill over $2,500 on my most recent service and you could not even was my truck. I feel that your service has gone down and not only because of the cash wash. Overall you service is not nearly as good as it was. I will try another dealer next time More

Staff was more. than helpful and and the sales person was a Michigan Grad. Sales manager was forthcoming and easy to work with to complete deal. than helpful and and the sales person was a Michigan Grad. Sales manager was forthcoming and easy to work with to complete deal. More

High quality service. Required repairs are explained thoroughly so that it’s easy to understand. Required repairs are explained thoroughly so that it’s easy to understand. More