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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,988 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,988 reviews
April 27, 2018
Great experience and customer service The team was accommodating and friendly. They addressed all my concerns and recommended the best action plan to move forward. Great experience overal The team was accommodating and friendly. They addressed all my concerns and recommended the best action plan to move forward. Great experience overall. Thanks again! More
by Happy Customer
Verified CustomerEmployees Worked With
Christopher - shuttle services, David Gonzalez
April 27, 2018
Drunk & humiliated.. I went to check out a car based on the great things I have heard about Micheal Powers, the excellent service, & the fact that he comes from an outstan I went to check out a car based on the great things I have heard about Micheal Powers, the excellent service, & the fact that he comes from an outstanding family. Well, I will say the trip did not go as planned. I can not believe that in 2018 you have someone like this representing your brand. I will keep it short & sweet. My salesmen was Seymour, who seemed to be intoxicated.. Tried flirting with me & basically belittled me as a single women buying a car. NEVE AGAIN - it’s already a difficult experience, scum bags like this just make it so much worse. More
by Womenbuycarstoo!
Employees Worked With
Seymour Content
April 27, 2018
David always goes above and beyond Glad he is back - he is the best - very engaging and keeps you informed as to where things stand and what. Makes you, the customer, feel like you rea Glad he is back - he is the best - very engaging and keeps you informed as to where things stand and what. Makes you, the customer, feel like you really matter to the dealership. More
by Brian L
Employees Worked With
David Gonzalez
April 27, 2018
Above and beyond! Sean Garrett took great care of me. I felt like he was working for me, rather than the dealership! I left very happy, which is all you can ask. Sean Garrett took great care of me. I felt like he was working for me, rather than the dealership! I left very happy, which is all you can ask. More
by HWPRESLEY
Employees Worked With
Sean Garrett
April 26, 2018
Pleasant experience I have been coming to Jim Ellis for about 5 years for general maintenance. Everyone has been helpful,friendly,and knowledgeable. The same has been for I have been coming to Jim Ellis for about 5 years for general maintenance. Everyone has been helpful,friendly,and knowledgeable. The same has been for my recent experiece of buying my suv. My buying experience was good with my salesman answering all my questions and helping me to learn about the devices on the vehicle.. That was super helpful. Craig was great! I would recommend this dealership to anyone. More
by Happy Nana
April 26, 2018
All Good Have been coming here for quite a few years and always received good service. Good to see David is back. always nice to see a friendly face :-) Have been coming here for quite a few years and always received good service. Good to see David is back. always nice to see a friendly face :-) More
by PERKINSGANG
Employees Worked With
David Gonzalez
April 24, 2018
Oil change and tire pressure check Just in for an oil change and tire pressure check. Everything was completed fine. I would recommend this dealership to anyone. They were able to get m Just in for an oil change and tire pressure check. Everything was completed fine. I would recommend this dealership to anyone. They were able to get me in the same day I called. More
by FASTLANETP
April 24, 2018
Great experience Everyone was very helpful. We have worked with Joe and Sean. They are both very knowledgeable and nice. They have gone above and beyond for us! Everyone was very helpful. We have worked with Joe and Sean. They are both very knowledgeable and nice. They have gone above and beyond for us! More
by JBeighley
Employees Worked With
Joe Hecht, Sean Garrett
April 24, 2018
Oil change tire rotation Heater problem Transmission concern Oil change tire rotation power steering serviced well. Couldn’t diagnose heater or transmission problem within 4 hours total. Car overheated on the h Oil change tire rotation power steering serviced well. Couldn’t diagnose heater or transmission problem within 4 hours total. Car overheated on the highway the next day. Atlanta Jim Ellis Buick was able to determine coolant leak, needs new radiator & 2 new hoses and a new engine mount. More
by BETHMUSIC22
Employees Worked With
David Gonzalez
April 23, 2018
Excellent service This dealership employees went above and beyond the call of duty. They searched for the exact car that I wanted and got it to the dealership in the ti This dealership employees went above and beyond the call of duty. They searched for the exact car that I wanted and got it to the dealership in the time frame I needed. And as always excellent costumer service!! More
by Brittany
