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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.5
3,615 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,615 reviews

March 01, 2017

Easiest Car Purchase EVER! I purchased a used 2014 GMC Terrain from Mike on 2/28/17 and it was the easiest experience I've ever had. He gave me a more than fair price on my trad More

by JCapodieci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Mike Hatcher and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your GMC Terrain! We genuinely appreciate your business and look forward to a lasting relationship! Wishing you a great day until the next time we meet.

March 01, 2017

Buying a truck Richard is a Great sales representative and loves his job and customers he is a 5 Star. The only area I disliked was the Finace Manager and sales Man More

by Jameachrist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Levi Lewis, Richard Nourie
Mar 02, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you, Jameachrist, for reaching out to us. Your opinion plays an integral part in our customer service. Thank you for bringing this to our attention. Wishing you a great day until the next time we meet.

March 01, 2017

One of the best car buying experiences. As a long time Ford guy I was apprehensive to switch brands to a GMC, but everyone at Jim Ellis made it painless for me. From Jesse finding the exact More

by Michael Reasons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Marszalek, Jesse Brown
Mar 02, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Jesse, Fred and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your GMC! We genuinely appreciate your business and look forward to a lasting relationship! Wishing you a great day until the next time we meet.

February 28, 2017

Very Pleased Great experience working with Homero, we recieved excellent customer service from start to finish and was very pleased overall! The service we had fa More

by Vroomvroom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Homero Elizalde
Mar 02, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you, Vroomvroom, for reaching out to us. Your opinion plays an integral part in our customer service. Wishing you a great day until the next time we meet.

February 28, 2017

Courteous and Professional Everyone was very professional and courteous. It was very easy and quick. It was a pleasure dealing with everyone. I would recommend my salesman and J More

by ron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Lewis, Melvin Sandlin
Mar 02, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you very much for sharing these comments, Ron. We always love to receive great feedback. Wishing you a great day until the next time we meet.

February 28, 2017

The purchase of our 2017 Enclave We were well pleased with everyone we talked with from the Sales executive Michael Battle to the SaLes manager and Finance manager They were helpful More

by Bonnie Berry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi Lewis, Michael Battle
Mar 02, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Bonnie, thank you so much for the feedback. We are so excited that your buying experience was amazing! We look forward to servicing your vehicle in the future! Wishing you a great day until the next time we meet.

February 28, 2017

Superb Buying Experience Steve Eason was extremely helpful with our purchase. He had the truck up front and ready to look at when we arrived. We took an long test drive and More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Dee Hong
Mar 02, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Bob, thank you for taking the time to leave us feedback. We always love to receive great feedback. Wishing you a great day until the next time we meet.

February 28, 2017

Super Hero Sales Man! STEVE EASON! This is the third Buick I have purchased at Jim Ellis Buford and I guess the third time is the charm! Steve took great care of me! He worked out my de More

by Michelle C. Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Eason
Mar 02, 2017 -

Jim Ellis Buick GMC Mall of GA responded

We are so excited that your buying experience was amazing! We are very happy that Steve Eason and the Jim Ellis Family didn’t just meet your expectations but exceeded them! We hope that you are enjoying your new vehicle! We look forward to servicing your vehicle in the future! Wishing you a great day until the next time we meet.

February 27, 2017

"An A-1 Buying Experience" Within minutes I felt like I had known Richard Newton, sales rep., for years. His pleasant personality and sincere interest in aiding me in making dec More

by Norm Carver
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Rudow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong, Kevin Wellborn
Mar 02, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you very much for your recent purchase! Our team works tirelessly to make sure our customers always get the top quality service they deserve. We are very happy that Richard, Brett, and the Jim Ellis Family were able to take care of your needs! We hope that you are enjoying your GMC Acadia! We genuinely appreciate your business and look forward to a lasting relationship! Wishing you a great day until the next time we meet.

February 27, 2017

Amazing For a first time buyer it was an amazing experienc. The service was fantastic. Sami was very straight forward, kind, sweet, and an amazing person. Cou More

by Jerrica96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Marszalek
Mar 03, 2017 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for the feedback. We are so excited that your buying experience was amazing! We look forward to servicing your vehicle in the future! Wishing you a great day until the next time we meet.

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