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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,617 Reviews
Jim Ellis Buick GMC Mall of Georgia is a proud member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. Since opening in 2010, the dealership has offered a wide variety of new, pre-owned and commercial vehicles. Dealership staff is dedicated to helping each customer find the vehicle best suited to their lifestyle and needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,617 reviews
March 13, 2017
Great buying expirence Our neighbor bought a Canyon a few weeks prior, looking at it in his driveway I thought it would be something that would really fit my needs in terms Our neighbor bought a Canyon a few weeks prior, looking at it in his driveway I thought it would be something that would really fit my needs in terms of size and gas efficiency compared to the Avalanche is was driving at the time. . My wife and I stopped in to just take a look at a new GMC Canyon but had no real intentions of buying that day. We had the pleasure of having Melvin show us the exact vehicle that we described, test drove it and fell in love with it right away. He was very knowledgeable and demonstrated all functions and accessories the truck was equipped with and made us feel comfortable about making a purchase that night! Thanks Melvin for the excellent professional service! More
by Derek G
Employees Worked With
Melvin Sandlin
Helpful March 10, 2017
Great Service We found our car on-line and worked with salesman, Alan Cavell, to get the deal made. We live out of state so we flew into town and Alan was right th We found our car on-line and worked with salesman, Alan Cavell, to get the deal made. We live out of state so we flew into town and Alan was right there to pick us up from the airport. Alan was very easy to work with and provided fast efficient service so we could get the paperwork completed and on the road for a 10 hour drive home. We couldn't be more please with Alan and the Jim Ellis Dealership and the beautiful car we purchased. Thanks for making buying a car a pleasure! More
by L&R
Employees Worked With
Alan Cavell
March 10, 2017
Repeat Buyer This is my second time buying from Jim Ellis. I live over 1.5 hours away but still make the drive. I have worked with Steve Eason and Michael Battle This is my second time buying from Jim Ellis. I live over 1.5 hours away but still make the drive. I have worked with Steve Eason and Michael Battles both times and they made the buying experience very easy. There was a small issue with the Denali Yukon we bought this last time but Jason, the GM, made sure our every desire was met. Worth the drive and will always be a Jim Ellis customer and refer friends and family here. Just to put this into prospective, this is the first review I have ever written for anything ( including Amazon and I waste a lot of money on Amazon..haha) but felt Jim Ellis and the team deserved to be praised for their work that is often above and beyond of what should be expected. More
by mattuga
March 10, 2017
Going the extra mile with courtesy. Craig Ebel expertly accommodated my auto needs on two separate occasions. His expertise, courtesy and patience helped make my auto purchases extreme Craig Ebel expertly accommodated my auto needs on two separate occasions. His expertise, courtesy and patience helped make my auto purchases extremely pleasant. His helpfulness did not end after the sale was completed. Craig also came to my assistance after I moved to another state, which required certain documents regarding my auto purchase. More
by Libbeybel
March 08, 2017
Love my car! Everyone was friendly, fast and we had an overall fantastic experiance purchacing our Lexus IS 250 F Sport. We both love our new car! I will come Everyone was friendly, fast and we had an overall fantastic experiance purchacing our Lexus IS 250 F Sport. We both love our new car! I will come back to Jim Ellis next time we need another automobile. More
by Tin Man
March 07, 2017
Personable, relaxed, good deal on a new truck. Enjoyable new car buying experience, personable. They gave me a great deal without the hassle. I will definitely consider first for my next new truc Enjoyable new car buying experience, personable. They gave me a great deal without the hassle. I will definitely consider first for my next new truck. More
by Tim123
Employees Worked With
Dee Hong, Anthony Roselle
March 06, 2017
Wonderful first experience I came in looking for a BMW i3 that I came across on Autotrader. I was a little skeptical since this was not a BMW dealership and wasn't sure if someo I came in looking for a BMW i3 that I came across on Autotrader. I was a little skeptical since this was not a BMW dealership and wasn't sure if someone would be able to answer all of my questions. When I was introduced to Bill, he was able to answer any question I threw at him in complete detail. Bill was even able to answer more questions that I had asked at a BMW dealership, without hesitation. I would recommend any car buyer to work with Bill since he was extremely easy to get along with and was extremely knowledgeable. I worked with Dee for the financing on the BMW, who was able to get me an amazing deal on the vehicle. An amazing experience overall since I'm now able to drive an i3 without having the headache and wallet pain of a typical dealership. More
by Tech Nerd
Employees Worked With
Dee Hong, Bill Motsay
March 06, 2017
Simply Excellent!!!! I went to another dealership who screwed up my paperwork with the bank. I decided to go to Jim Ellis. Oh boy did they take care of me. Jesse was aweso I went to another dealership who screwed up my paperwork with the bank. I decided to go to Jim Ellis. Oh boy did they take care of me. Jesse was awesome salesman. Financing team was on the ball. They got me taken care of in one day. Thanks Jim Ellis More
by Celestine123
March 06, 2017
Quick Buy We found our vehicle on line and negotiated the purchase prior to arriving. The staff was helpful in directing us to our sales person and we were take We found our vehicle on line and negotiated the purchase prior to arriving. The staff was helpful in directing us to our sales person and we were taken well care of from there. More
by Michael F
Employees Worked With
Steve Eason
March 03, 2017
New car purchase Ken Wang was easy to work with; straight to the point. Gave them what I wanted and they found it in a short period of time. No problems at this poin Ken Wang was easy to work with; straight to the point. Gave them what I wanted and they found it in a short period of time. No problems at this point. More
by Webb
