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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,988 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,988 reviews

May 16, 2018

Good job I went to Craig Ebel because my husband had a good experience when he bought a GMC truck a couple of years ago. He was very courteous and helpful. I More

by RDS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu
May 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for the recommendation and continuing to be a loyal customer! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 16, 2018

A very good overall experance They were very professional. they did not high pressure me at any time. I had a prearranged appointment and they were very prompt. I had called about More

by DADAMS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hoychick, Alan Cavell
May 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If you have any further questions, please give us a call. We're always happy to help! Welcome to the Jim Ellis Family!

May 16, 2018

Incredible experience, great salesman! Best buying experience of my life. Steve Eason was kind, courteous, knowledgeable, and attentive. Cannot say enough good things about the sales experi More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Jasmine Abreu
May 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Welcome to the Jim Ellis Family! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

May 16, 2018

Excellent and efficient! My recent experience was a very good one (rep was prompt and the service was well done). James was courteous and a pleasure to work with. I hope to ge More

by EGHCASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Buick GMC Mall of Georgia!

May 16, 2018

We were experiencing a noice coming from the rear end as we. The technician found that the rails on top of the car had been installed wrong. He turned them as they should be and the noise stopped. We were satisf More

by lwhicks084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
May 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!

May 16, 2018

Great service We had a great experience at jim Ellis and with our sales guy blake Kenya. We are very happy with our truck and would use them again More

by Jakefb12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Abreu, Blake Kenya
May 20, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out if there's anything additional we can do for you. Welcome to the Jim Ellis Family! Take Care!

May 15, 2018

Great car buying experience When I got to the dealership, I meet Craig, I knew I meet the best, great and funny. Bernie and Dee got me to the finished line. I got a better deal t More

by bboyoujr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Gonzalez, Dee Hong
May 17, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi bboyoujr, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 15, 2018

CD player change out. I went in to get an oil change and told the service the rep my CD player had acted up once. They tested it and told me if needed to be changed out. More

by Tim101bass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
May 17, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi there Tim, thank you for taking the time to leave a review for us at Jim Ellis Buick GMC Mall of Georgia. We're happy we could meet your expectations! We look forward to your next visit! Take care!

May 15, 2018

Couldn't be any better Had to have my Enclave towed in for repair due to what ended up being a bad battery and corroded negative cable. I was unaware that they were both s More

by DUSTINL76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2018

2018 GMC 2500HD Contacted Bryan looking for a work truck.. He had what I was looking for, got me a price right away, and arranged delivery to me the next day. Great g More

by Albrittonelectric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Rudow
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

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