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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,988 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,988 reviews

May 25, 2018

Came in to look at a used 2017 Terrain Came in to look at a 2017 GMC Terrain. Chris was helpful and answer any question I had. I ended up completing the sale in that evening and driving off More

by Chawkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu, Chris Martin
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi Chawkins, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! Feel free to reach out to us if you need anything. Have a wonderful day.

May 25, 2018

Service with a smile The service department at Jim Ellis GMC Mall of Georgia was great in all aspects of my service visit. I will be back for all of my service needs. More

by RYANCBARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for the positive feedback about our service department! We appreciate your business and look forward to your next visit!

May 25, 2018

Torque converter replaced Sean was great to work with, I would highly recommend you alls service department. I appreciate that you all took the time to check out my truck as More

by AWILLINGHAM81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
May 30, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for this great review! We're glad to hear that Sean provided a positive experience! We hope you continue to choose us for all your automotive needs!

May 25, 2018

Excellent Serivce Check in at appointment time was quick, easy and efficient. Required warranty work was clearly explained and completed in a timing manner. Service p More

by DAVEBRUNELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear that everything was completed quickly and to your satisfaction! If we can assist you with anything more, don't hesitate to reach out! Take care!

May 24, 2018

Excellent service Everyone knows what they are doing and address all your needs. Went into service with a problem and they identified and it was fixed promptly. More

by PAULGALEAZZIJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Cavell
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take Care!

May 23, 2018

Happy Customer The 2013 GMC Terrain was listed on Autotrader which brought us to Jim Ellis Buick GMC Mall of GA. We give a five star rating because Craig was very ki More

by CrjRajJaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear how much you are enjoying your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

May 22, 2018

Great experience, my service advisor Jesseca was great. I would definitely recommend this dealership, my service advisor Jesseca and the service technician Ricky did a awesome job. I had a great experience More

by RAYMONDHAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Walter
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Raymond, thank you for writing this fantastic review about Jessica and Ricky! We appreciate your recommendation, and look forward to seeing you again!

May 22, 2018

Got What I Came For Friendly greeting. Craig was a knowledgeable salesperson. The deal was worked out and my new vehicle was readied for me. Met with Jasmine to complete More

by garrymayfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Abreu
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 22, 2018

tire rotation and oil change I had come in for a tire rotation and oil change. The time it took was very commendable and Chris Stout has always been very helpful and knowledgeable More

by Kramer5b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stout
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi Alexander, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Thank you for choosing Jim Ellis! We hope to be of service to you again in the future. Best wishes, Jim Ellis Buick GMC Mall of Georgia

May 22, 2018

Fast and efficient I Appreciate the GMC dealership working on my Jim Ellis Chevrolet. I will bring it back for future maintenance and service. Thanks for the solid expe More

by TREADWAYJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Stout
May 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for continuing to be a loyal customer. We look forward to your next visit! Take care!

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