Jim Causley Buick GMC

Previous satisfied customer I have been a customer if Jim Causley since 1990. I have always been very happy with the quality of service that I received from my salesperson, Will I have been a customer if Jim Causley since 1990. I have always been very happy with the quality of service that I received from my salesperson, Willard Shell. He is an outstanding salespersons and goes above and beyond what is expected. More

Service Tim was most helpful as always. He even is helping me with tire selection. I always enjoy a brief visit with Willard Shell, our salesman. Tim was most helpful as always. He even is helping me with tire selection. I always enjoy a brief visit with Willard Shell, our salesman. More

leasing new vehicle I have bought and leased vehicles for many years from John Shell and have always had exceptional service. I just referred friends to him today I have bought and leased vehicles for many years from John Shell and have always had exceptional service. I just referred friends to him today More

lease of 2016 Buick Encore I have been dealing with Jim Causley for several years now and have been completely satisfied with the dealership. Willard Shell is an excellent sales I have been dealing with Jim Causley for several years now and have been completely satisfied with the dealership. Willard Shell is an excellent sales man that I would highly recommend, I feel he is very trust worthy. More

Satisfying enjoyable experience at the dealership. Always friendly, helpful, quick experience. We have been a customer for many years. It seems that all the employees care about the service to all th Always friendly, helpful, quick experience. We have been a customer for many years. It seems that all the employees care about the service to all the customers, even if it might not be theirs. More

Best service and friendliest personnel I've been a customer of Jim Causley for over 40 years. Bought my first car there when the dealership was located on Mack Ave. As a returning custome I've been a customer of Jim Causley for over 40 years. Bought my first car there when the dealership was located on Mack Ave. As a returning customer I always feel I'm being treated fairly and getting the best deal I can. The service technicians are very helpful, the dealership is always clean and all provide a pleasant experience. More

Family I have been a customer for 20 years. Always a great experience. Professional and friendly. Tim in service- top notch along with Sales Consultants I have been a customer for 20 years. Always a great experience. Professional and friendly. Tim in service- top notch along with Sales Consultants Willard Shell ,John Shell and Tammy More

Dennis always a great experience and my salesman Mark Williams is always helpful i think this is my fifth vehicle leased thru Jim Causley Buick GMC always a great experience and my salesman Mark Williams is always helpful i think this is my fifth vehicle leased thru Jim Causley Buick GMC More

Great leasing experience This 2016 GMC Terrain is my 5th vehicle leased from Jim Causley. My salesman, Larry Binfet, was very helpful with advice and providing quotes on mult This 2016 GMC Terrain is my 5th vehicle leased from Jim Causley. My salesman, Larry Binfet, was very helpful with advice and providing quotes on multiple configurations. He was out in the rain and wind to make sure I saw and got the exact car I wanted, and all paperwork was ready to go when I arrived to take delivery. Overall, very satisfied with the vehicle and the leasing experience. More

Problems that were resolved There was a huge misunderstanding when it came down to whether or not my previous lease was going to be paid off. The way the salesman explained it t There was a huge misunderstanding when it came down to whether or not my previous lease was going to be paid off. The way the salesman explained it to me and my daughter he made it sound like it would be paid off but I kept getting calls from Chrysler Capital for 2 months and kept referring them to your dealership. Never once did I get a phone call from your dealership wondering why I was referring Chrysler Capital back to your dealership. I finally had to come into the dealership with my daughter who was my witness, and talked to the general manager. After I explained my problem and then my daughter also took over since I was so upset, I received a phone call from the general manager who said that they would pay off my lease on Jeep. Again it should not have gone that far if things were explained better and if someone at your dealership would of called me sooner. I do not know if I would recommend the dealership or not only because I am still a bit upset by the whole ordeal that I had to go through. It was all very upsetting to me and I felt like there was no compassion from my salesman or the sales manager. Hopefully I can get over these feelings I have and recommend your dealership in the future. More