Jim Causley Buick GMC

Quick oil change and tire rotation. nice to wait in lounge my write up guy jason is the best. he got me in for an oil change...recommended a tire rotation. I didn't have to wait very long at all to get it al my write up guy jason is the best. he got me in for an oil change...recommended a tire rotation. I didn't have to wait very long at all to get it all done. love this place More

Differentiated This dealership is really on their game for both sales and service. Truly a team environment where employees cover each other and simply handle the c This dealership is really on their game for both sales and service. Truly a team environment where employees cover each other and simply handle the customer ensuring we're satisfied. Pretty amazing as this place seems to be selling and servicing a very large volume. Stands to reason. More

Service received The service was performed promptly and correctly. An oil change and tire rotation does not require a 25 word review. It just takes up space. The service was performed promptly and correctly. An oil change and tire rotation does not require a 25 word review. It just takes up space. More

purchase of car Was able to view and purchase a new pre-owned car from a very helpful salesperson. Would recommend to anyone to visit them if in need or looking for Was able to view and purchase a new pre-owned car from a very helpful salesperson. Would recommend to anyone to visit them if in need or looking for a purchase. More

No Hassle Pricing & Excellent Service I purchased a new Buick Enclave & the process was quick & easy. I couldn’t be more happy with Dave Hart & the professionalism he displayed during I purchased a new Buick Enclave & the process was quick & easy. I couldn’t be more happy with Dave Hart & the professionalism he displayed during the entire process. From the first time I talked to him from the time I picked up the truck, he exceeded my expectations by working with me & also by providing the best pricing to me. I’m a satisfied customer & will be back into your dealership for years to come & also recommending your dealership to anyone who is looking for a dealership. More

Customer Loyalty My husband and I were very impressed with our salesman, Willard Shell. He made sure that we received the most value for our trade in. Insofar as the n My husband and I were very impressed with our salesman, Willard Shell. He made sure that we received the most value for our trade in. Insofar as the new lease, Causley gave us the tire warranty to retain our loyalty to his dealership. Our new vehicle was procured in Alpena, MI, showing us that Mr. Shell would go "the extra nine yards" to please us! He has since called us to make sure that we are very pleased with our new GMC Sierra! Thank you for excellent customer service and satisfaction. More

I Highly Recommend Jim Causley! I recently was referred to Willard Shell to purchase a 2016 Buick Cascada. Willard was very knowledgeable and helpful and made the whole experience a I recently was referred to Willard Shell to purchase a 2016 Buick Cascada. Willard was very knowledgeable and helpful and made the whole experience a pleasure. I would definitely refer my friends and family to Willard and to Jim Causley as I could be assured they would be treated very well. More

"Returning to Jim Causley Buick GMC" After back to back 36 month Ford F 150 leases, I was not satisfied with the lame approach Ford was offering on a new F 150 lease. I shopped the Dodge After back to back 36 month Ford F 150 leases, I was not satisfied with the lame approach Ford was offering on a new F 150 lease. I shopped the Dodge 1500 Hemi and was impressed when compared to the Ford 150. Then Sunday afternoon Truck browsing Jim Causley "WOW" "SIERRA"! The security gentleman Lee noticed how excited we were and offered to help us. John Shell was eager to make a deal but not pushy. I had not shopped Jim Causley in years, where have I been ?? Very satisfied Big Tom More

Great service! Came in for an oil and filter change. Everyone is so friendly and does their best to make you feel comfortable while you are waiting. Even stepped int Came in for an oil and filter change. Everyone is so friendly and does their best to make you feel comfortable while you are waiting. Even stepped into the showroom to look at the new cars. Was surprised to see the renovations that we're done in the building. Beautiful! More

Professional and speedy My Buick Regal needed to have a recall taking care of, one call to Jim Causley took care of everything. The person taking the call was very courteous My Buick Regal needed to have a recall taking care of, one call to Jim Causley took care of everything. The person taking the call was very courteous knew exactly what we needed checked on parts and availability of them return my phone call to let me know that they were scheduled me an appointment. Then a service rep from Jim Causley call me back to make sure everything was good with the date and that he would schedule a courtesy shuttle for myself to get back home while my car was being repaired. They called a few hours later to let me know that the car was done and said they would send a shuttle to my house to pick me up, now that's service More