Jim Causley Buick GMC

Friendly and fast service department. This is my first time leasing at Jim Causley. From the moment I walked in to lease a new vehicle I was impressed. Friendly atmosphere, able to meet m This is my first time leasing at Jim Causley. From the moment I walked in to lease a new vehicle I was impressed. Friendly atmosphere, able to meet my needs and all around good feeling. I would highly recommend this dealership to friends, family and coworkers. Having my car recently serviced was also a good experience. Thhnms Up to Jim Causley! 😀 More

New customer for life John Shell treated is like family. He listened to our needs and and helped us decide what would be best for us. We walked out of there with a vehicle John Shell treated is like family. He listened to our needs and and helped us decide what would be best for us. We walked out of there with a vehicle we love, at a price we can afford. My husband and I were very happy with our experience at Jim Causley (John) and will continue to do our business there. More

Keeping up with the Maintenance Oil changes are never fun and require my time and planning. My recent visit was exceptional and I think my wait time was less than 30 minutes. I had Oil changes are never fun and require my time and planning. My recent visit was exceptional and I think my wait time was less than 30 minutes. I had run a lot of errands that day. I was actually relaxing and not ready to leave when they came to get me from the waiting room. It was a friendly and quick visit. Red was very polite and had a great smile he appeared to like his job! Well done Jim Causley Buick GMC! More

Excellent leasing experience. Had the car we wanted. Price was good. Details were handled in a professional manner. John went through car with good detail. leasing experience. Had the car we wanted. Price was good. Details were handled in a professional manner. John went through car with good detail. More

Outstanding dealership! Appt at 9:30 am they took me just a few minutes after that was done in about an hr & away I went to work Appt at 9:30 am they took me just a few minutes after that was done in about an hr & away I went to work More

Very satisfied Everything about my experience was good, the salesman was great he gave me what I consider a good price for the vehicle I wanted. I would use this dea Everything about my experience was good, the salesman was great he gave me what I consider a good price for the vehicle I wanted. I would use this dealership and this salesman again More

Satisfying experience The salesman, Jeff Zimmer, did a very good job in explaining our options and understanding what we wanted. He understood my frustration with GM in the The salesman, Jeff Zimmer, did a very good job in explaining our options and understanding what we wanted. He understood my frustration with GM in their downsizing of the GM Acadia. I have leased 3 of them over the last 10 years and do not understand why they made it shorter and underpowered it but forgot to lower the price accordingly. They never asked me but some higher up decided that it had to compete with a smaller Jeep model. If I had wanted a Jeep, I would have gone to a Chrysler Jeep dealer. Causley almost lost me as a customer because I was heavily leaning toward a Chevy Traverse. Fortunately, Mr. Zimmer talked me into an Enclave and gave me a good price to seal the deal. I wasn't even planning on getting a vehicle that day but I couldn't pass up the offer. He made me "An offer that I couldn't refuse." More

Brought in car due to slow leak in front tire. I had my front tire patched and plugged at the last oil change but it developed an consistent slow leak.I needed to pick my parents later in the day a I had my front tire patched and plugged at the last oil change but it developed an consistent slow leak.I needed to pick my parents later in the day and take them to Ann Arbor for a doctors appointment. They checked the tire and found no leaks. I asked them to take the tire off the wheel and they found it had been damaged at the last service visit. They had to order the tire and it would not be in the dealership until after I needed to be out of town, They graciously allowed me to use a courtesy car for my trip. I was unable to return before the service center closed that evening. I was able to return it when the service center opened in the morning at 7AM. It would have been nice if they told me that the cashier would not be in until 8:30AM. Thankfully I had the time to wait. They were able to find the paperwork before she arrived and I was out the door. More

Oil Change & Tire Rotation I took my vehicle in prior to apt time and done within one half an hour and also to my surprise my vehicle was washed I took my vehicle in prior to apt time and done within one half an hour and also to my surprise my vehicle was washed More

New vehicle purchase Our salesman (Eric D'Oliva) was very knowledgeable and courteous. He gave us all the information we needed to help us decide on purchasing the car th Our salesman (Eric D'Oliva) was very knowledgeable and courteous. He gave us all the information we needed to help us decide on purchasing the car that best fit our needs. We paid a good price for the new vehicle (GMC Terrain) and received a good trade in value for our previous vehicle. More