Jim Causley Buick GMC

Great experience The whole experience was courteous and professional. We were able to get just what we wanted without being "encouraged" to buy more than we planned to The whole experience was courteous and professional. We were able to get just what we wanted without being "encouraged" to buy more than we planned to purchase. More

Excellent John made experience pleasant. Dealership was clean and entire staff was friendly without being pushy. I would highly recommend this dealership and sa John made experience pleasant. Dealership was clean and entire staff was friendly without being pushy. I would highly recommend this dealership and sales associate. I have referred family and friends and they too have purchased from this dealership and sales associate. More

Great The Dealership was clean and had friendly sales representative that was strongly aware of there products . I would recommend this dealership to all my The Dealership was clean and had friendly sales representative that was strongly aware of there products . I would recommend this dealership to all my associates Thank you Jim Causley for service. More

Satisfied Customer This is the second vehicle I have leased from Jim Causley Buick GMC and each time was better than the last. About two (2) or three (3) months ago I re This is the second vehicle I have leased from Jim Causley Buick GMC and each time was better than the last. About two (2) or three (3) months ago I received a call about the special Pull Ahead deals that were being offered. They said that when I came in I would be able to test drive a new vehicle. Well I came in, was met by a salesperson (Name will remain unknown to you), he asked a couple questions about what I was looking for and when I finished, he said there was nothing in their stock at meet my needs. He tried to sell me other options, when he knew what I wanted. I was never offered a test drive of any vehicle, nor any of the other special offers. I walked out, very up set. In June 2018 I brought my GMC in for it's oil changes and started talking with Tim Hermz. He noticed that my lease was up soon and while talking he stated that in August 2018 he was going to start selling cars. He was so helpful that I said I would return when he was up front selling. The beginning of August I called Tim and told him what I was looking for. He called back and had exactly the vehicle I wanted and more. I came in and looked at vehicle and feel in love with it. I was taken back when he said that he had to charge the battery because it had been in yard for at least three to four month. This other sales men said they had NOTHING like what I wanted. I ended up leasing the GMA with Tim and Eric Henry's help (Tim was in training) and will do the same in the future. If this other salesmen did not want to sell me a vehicle, he just should have said so. I did ask him to keep an eye out for one, NEVER HEARD FROM HIM! Not good customer service. More

Great!! John Shell is the best!! John always has taken time to help me with problems that might arise. He keeps me informed about new deals and helps with bes John Shell is the best!! John always has taken time to help me with problems that might arise. He keeps me informed about new deals and helps with best decisions. More

Customer satisfaction John She’ll has been our salesman for quite some time he’s Great very helpful and concerned that you are satisfied with your purchase. John She’ll has been our salesman for quite some time he’s Great very helpful and concerned that you are satisfied with your purchase. More

Happy Very friendly, helpful, willing to work with, informative. Answered all my questions about the car. Went out of his way to answer some of my questions Very friendly, helpful, willing to work with, informative. Answered all my questions about the car. Went out of his way to answer some of my questions after hours by texting me the answer to my questions. More

Buick Envision lease Great sales and customer service provided by Ed Daily and team made the leasing process painless I look forward to renewing the lease when the time c Great sales and customer service provided by Ed Daily and team made the leasing process painless I look forward to renewing the lease when the time comes. More

Fantastic Experience Andrew Ryntz did an exceptional job throughout my entire buying experience - from the identification of the perfect truck for me through the speedy an Andrew Ryntz did an exceptional job throughout my entire buying experience - from the identification of the perfect truck for me through the speedy and complete closing of the sale. I will highly recommend Andrew and Jim Causley Buick GMC to all of my friends! More

New Truck Top notch service by Adam ! Walked in with a special from an email I received and walked out with the truck we wanted ! Thanks Again Adam ;0) Roy Top notch service by Adam ! Walked in with a special from an email I received and walked out with the truck we wanted ! Thanks Again Adam ;0) Roy & Stacy Vest More