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Jim Butler Linn Chevrolet - Mid-Missouri Powerhouse - Service Center

Linn, MO

4.5
406 Reviews

406 Reviews of Jim Butler Linn Chevrolet - Mid-Missouri Powerhouse - Service Center

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September 26, 2023

Lindsey and her crew are the best to work with, they are fast and thorough More

by JKLAUS1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Beers
Oct 20, 2023 -

Jim Butler Linn Chevrolet responded

Thank you for choosing Jim Butler Linn Chevrolet as your first choice for all your automotive needs!

September 26, 2023

Disappointed. I told the rep that my warranty was out. I told him to call me before doing anything extra for my vehicle. I just wanted the oil changed. I ended More

by Sandys5256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure.
September 25, 2023

Always experience great service at Jim Butler. Mike Carroll goes above and beyond to take care of us. More

by DANSAUER77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Butler Linn Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Linn Chevrolet and we hope to see you again soon!

September 23, 2023

A very well running dealership, with a great service department,cannot be more pleased with personal satisfaction More

by THEBEXTENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Travis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Butler Linn Chevrolet responded

Hi, thanks for taking the time to leave a review. We sincerely value your business and look forward to your next visit!

September 23, 2023

Waiting an hour and thirty minutes for an oil change is way too long. May or may not be back More

by MASSMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Carroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Jim Butler Linn Chevrolet responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. After reviewing service records, it looks like your vehicle also had an alignment performed, as well as a cabin filter replaced. Those services do add to the length of time of the appointment in addition to an oil change. Doug, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about your particular situation. If you would be willing, we would like to have you contact our manager at (888) 550-4774 to discuss ways we can better serve you in the future.

September 10, 2023

The salesman went out of his way to make us feel at home , he explained everything to us plus introduced us to all the staff in service and parts. More

by JDBUCKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

No service after the sale when you charge 70 dollars to put on wipers that is sad More

by barb.welschmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Carroll
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2023 -

Jim Butler Linn Chevrolet responded

Barb, just wanted to touch base with you, I wasn't aware of any issues with your wiper purchase please reach out to me and I know we can resolve this issue.

September 01, 2023

The salesman was very nice and helpful. He was knowledgeable. I really like the car. Thank you. More

by ELLIE.TERRY625
Recommend Dealer
Yes
Employees Worked With
Adam Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Vehicle is not always fixed first time. We check our lug nuts each time tires are rotated to make sure they are tight. More

by bahollis2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Backups, Shane
Sep 08, 2023 -

Jim Butler Linn Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 550-4774 when you have a chance. Thank you, and we look forward to hearing from you.

August 27, 2023

The most efficient business I ever dealt with. Great friendly employees to be proud of. More

by JKLAUS1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kraus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lyndsey Beers
Aug 30, 2023 -

Jim Butler Linn Chevrolet responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Butler Linn Chevrolet!

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