
Jim Butler KIA
Chesterfield, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,125 reviews
My husband was looking to buy a car and Marvin (who was on his day off) helped him, Marvin was courteous and polite, did not pressure my husband and was willing to match the other prices we got. Sadly he on his day off) helped him, Marvin was courteous and polite, did not pressure my husband and was willing to match the other prices we got. Sadly he didn't have the car we wanted in stock so we bought from somebody else. I told Marvin I would be buying a new car within a few months and to check back with me. He always did and was very polite. I finally decided to get a car and Marvin got me a deal I could not refuse. It was better than USAA pricing. I told him what I expected and he got it for me. It was a pleasure to deal with him. The finance manager was also very nice, he got us a very good rate, there were no hidden fees, no pressure to buy the extended warranty. It was a fantastic experience overall. I highly recommend them. The guys from the service department are very nice as well. I take my other Kias to Jim Butler because it's closer to home and the service is fantastic. More
Dealership responded via online quote request and provided exactly what I asked for. They answered all of my questions and did not expect me to come to the dealership first. My salesman Don Wright wa provided exactly what I asked for. They answered all of my questions and did not expect me to come to the dealership first. My salesman Don Wright was friendly, knowledgeable, and accomodating. My overall experience at Jim Butler Kia was excellent. I would most certainly recommend this dealership to others and I will be using this dealership for future purchases. More
We got the price we desired for our trade in, the price we were looking to spend on our new sportage, and they had the car ready and delivered from out of state within 24hrs! Our payments were kept within we were looking to spend on our new sportage, and they had the car ready and delivered from out of state within 24hrs! Our payments were kept within our budget as asked as well. More
First - Jim Butler had a great selection of cars. Other dealers did not have the inventory - so that was what brought me to Jim Butler. The next thing that brought me in was Mike McLean. After talking to dealers did not have the inventory - so that was what brought me to Jim Butler. The next thing that brought me in was Mike McLean. After talking to him on the phone - and i will add Mike listened to what i wanted - i was confident that the Kia i wanted was somewhere on their lot. The sales experience was very nice. I was not pressured, and the negotiations were easy. Mike and team saved me a full point on my financing and offered me a fair trade in. I got all the options i wanted and drove off within hours in my new Kia Soul! I would reccommend this dealership to anyone - i shopped several and this dealership provided the experience i expected when buying a car. Nice job! More
I am VERY happy with my experience at JIM Butler! Every employee was kind, knowledgable, listened to my needs, and provided a car that exactly fit my needs. I've purchased 6 new cars in my life and this wa employee was kind, knowledgable, listened to my needs, and provided a car that exactly fit my needs. I've purchased 6 new cars in my life and this was the best dealership by far! Great job! More
Even though our deal hasn't been approved I want to commend the staff that helped us yesterday. We are trading a newer vehicle, so we are upside down, we walked into the dealership a half hour before commend the staff that helped us yesterday. We are trading a newer vehicle, so we are upside down, we walked into the dealership a half hour before closing time and our credit is not steller after a foreclosure. This did not detour the staff at Jim Butler Kia. We we given exceptional service from the girl answering the phone to help us with directions, the salesman who was spot on talking to us about inventory and the most honest and forthright finance person we have ever dealt with. We drove away very impressed and my husband's comment was, "even if this doesn't work out for us....I will direct every person I know looking for a Kia to this dealership." Never once did they make us feel like we were wasting their time, keeping them late (even though we did, and I told them we could come back, but they told us "no problem")or that our hard to work deal was not important to them. Guys, I hope that you get as many pats on the back from your leaders as you should. We have shopped a lot of car dealerships and you truly are the best team we have had the pleasure of working with. More
I bought a new Kia Optima from Jim Butler. The staff is knowledgeable and friendly. They are very enthusiastic, but never high pressure. The promises made in my earliest discussions with them were kept. knowledgeable and friendly. They are very enthusiastic, but never high pressure. The promises made in my earliest discussions with them were kept. No service experience yet (hence the 'N/A's) but when I do I'll post a review of that as well. I would recommend Jim Butler Kia to anyone that wants a smooth, professional car buying experience. More
Don and brandon all the way! I just recently bought a kia soul 2012 brand new and I absolutely love it! The Experience the friendliness the overall caring everything was excellent. I love my car! If you're soul 2012 brand new and I absolutely love it! The Experience the friendliness the overall caring everything was excellent. I love my car! If you're looking into buying a kia I would for sure go to jim butler they're all nice it's hard to pick just 1 salesman. I feel like they helped me to much. They made buying a car so much fun and easy. Im a 23 year old female. Im the one buying it not my parents I feel like they didnt judge me when I walked in and the y were straight shooters. I went to other kia dealers and they didn't even want to talk to me or answer my questions. I feel like they took care of me and by the time I got the car and they showed me how to work everything I didn't want to leave because it was such a great experience. I give them 100 not a 10. More
brandon smith was very friendly and helpful. he made our experience a wonderful one. he puts you at ease. he helps you understand all your options. He was not a pushy sales man. I started my search on the i experience a wonderful one. he puts you at ease. he helps you understand all your options. He was not a pushy sales man. I started my search on the internet for a used car and came out with a brand new one. brandon responded back to me quickly each time i had questions. I would do business again with brandon and highly recommend my friends and family to him. brandon, darrell and i would like to say thanks again for our first brand new car. we will cherish those moments of test driving and selecting our 2012 kia rio car. god bless you! More
Annie and Mike gave us an awesome cutomer service! They helped us understand the features on my Sportage. Also, their price beat other dealership we went to. Definitely recommend to friends and family. helped us understand the features on my Sportage. Also, their price beat other dealership we went to. Definitely recommend to friends and family. More