Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Butler KIA
Chesterfield, MO
1,831 Reviews
With KIA'S industry leading 10 year 100,000 mile Warranty now you know, "Why KIA is America's Best Value." Jim Butler KIA provides the highest quality new KIA vehicles and used luxury vehicles at the best prices in St. Louis, Missouri. We're your source for used cars in Chesterfield and West County! Located right off I-64 in Chesterfield Valley makes us the most convenient source for quality new KIA's in Missouri. We also service all makes and models on site! With hundreds in-stock you are bound to find the KIA you have always wanted.
Online Inventory is only a partial listing of what we have available. Feel free to call for details 636.256.9600.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,831 reviews
April 06, 2011
I began my search for a new vehicle with Meg McMurtry via email. She is a valuable employee to Jim Butler's Kia dealership. She responded within hours of my first search, and continued working with me for email. She is a valuable employee to Jim Butler's Kia dealership. She responded within hours of my first search, and continued working with me for a week finding the vehicle I was most interested in via email. Not one of her responses read like a "form letter", and trust me I received plenty of them. Meg was a pleasure to work with. When I approached the doors to the dealership, I was met by Mark Faupel, who not only opened the door but greeted me with a hello, and asked if I was there to see someone in particular. He was very enthusiastic and remembered and used our first names the entire evening. He really pays attention to particulars. Minutes later, Ben McFarland introduced himself and I was pleasantly surprised that he was not your typical General Sales Manager. Not once did I ever feel pressured, and this was at the end of the month. Whether or not the dealership made their goal for March, I'll never know, which is a plus for the customer's sake. He knew I had been working with Meg and handed me the keys to a Sportage, which is what I was originally interested in. After my test drive, he listened to my comments and suggested I test drive a Soul. He reviewed the features, specs and options, and lo and behold, we bought two identical Soul Sports (Tiger Edition) vehicles. I can see why he's the General Sales Manager; he made the entire process so convenient. Justin Johnson, the finance manager, made the financing aspect pleasant and stayed with us until 11:45 p.m. Keep in mind, this dealership's hours on this particular night were till 9:00 p.m. He explained and reviewed our paperwork which was completed that evening. He even sold us the extended warranties. Again, no pressure from the dealership. I will by all means refer Jim Butler Kia to anyone looking for a new or pre-owned vehicle. It's not often these days you find purchasing a vehicle a pleasant experience. I can't say enough how pleased we were with Jim Butler Kia, from the initial oontact with Meg to the signing of the paperwork with Justin. Thanks for a wonderful experience and the knowledge that each and every employee possesses. Signed, Two Very Satisfied Customers with New Souls! More
by anne henderson
Employees Worked With
Meg McMurtry, Ben McFarland, Mark Faupel and Justin Johnson, Justin Johnson
