Jim Butler KIA

Awesome! Great people! Informative and no pressure! The opposite of what I expected looking at Cars! They helped me figure out how to get in the car I needed f Great people! Informative and no pressure! The opposite of what I expected looking at Cars! They helped me figure out how to get in the car I needed for the price and payment I wanted. More

2014 Kia forte Fantastic dealership! I would recommend Jim Butler Kia to everyone! My transaction was one of the smoothest experiences ever with car buying. Mark Fau Fantastic dealership! I would recommend Jim Butler Kia to everyone! My transaction was one of the smoothest experiences ever with car buying. Mark Faupel was very helpful! More

Great experience at Jim Butler Kia! Everything about my car buying experience at Jim Butler Kia was fantastic. My initial introduction to the dealership was by way of Annie Lam. Annie wa Everything about my car buying experience at Jim Butler Kia was fantastic. My initial introduction to the dealership was by way of Annie Lam. Annie was prompt and courteous during our email conversations. She put me in touch with salesman John Williams. John was great. He showed me 2 nice Kia Optimas. I never felt hassled or pressured at all. The paperwork was a breeze with Justin and it was completed quickly. All in all I had a great car buying experience. More

I would drive 400 miles !!!!!!!! This was the 2nd time I have driven 400 miles to buy a car from Ben McFarland and Jim Butler Kia, My first review was censored, so lets try this, my e This was the 2nd time I have driven 400 miles to buy a car from Ben McFarland and Jim Butler Kia, My first review was censored, so lets try this, my experiences with the dealerships in a 200 mile radius of my home, have been so bad and so irritating, I now drive 400 miles to buy my vehicles, and it is worth every mile, and every hour it takes to get there. Twice I have called Ben on the phone and twice he has had everything setup for me when I got there. This was a gift for my daughter for college graduation, so Ben had the two cars we wanted to drive setup for us when we arrived. My daughter drove two vehicles, and had a trade in, Ben and I agreed on a fair price for both of us and were on our way back home inside of 90 minutes, yep you read that right all paperwork and everything done in less than 90 minutes, smooth as silk and no car salesman games, no I will have to check with my boss, no trying to sell me extra stuff. This is a wonderful place to buy a car, the shangri la of car dealerships. Ben Lindsey was very helpful going thru the car features with my daughter, and getting our temp tag put on too. Very nice people that treat you right. You cant go wrong buying here. When it comes time for the next car, I will be calling Ben again. More

Wonderful Experience I am extremely pleased with my experience at Jim Butler Kia! I had been interested in a new car for months and I submitted my info on the website. In I am extremely pleased with my experience at Jim Butler Kia! I had been interested in a new car for months and I submitted my info on the website. In less than an hour, Cheryl called me and was very polite and helpful over the phone. She mentioned that the dealership is open until 9:00pm, so she invited me to stop by and look at the Optima. When I arrived at the dealership, she introduced me to Don who was extremely helpful. I drove the Kia Optima LX. Don let me try it out and of course I absolutely loved the car. When I returned the next afternoon, Don was extremely helpful with providing different options on two different cars and made the payment options very easy to understand. He was even extremely patient with me while I was on the phone with my insurance company for quite a while. After picking the down payment option I was comfortable with, Don introduced me to Justin who helped me understand the lease. He was also extremely helpful and I feel like I have a better understanding of my lease and what my options are after the lease is over. Back with Don, I met the service team and set up my first complimentary oil change. Don then walked me through all of the features of my new car (he was very detailed and took his time with me to make sure I was comfortable with the car). Also, I am confident that I got an amazing deal on my trade in and after doing some research, I am also confident that I got a great deal on my lease. The employees that I worked with (Cheryl, Don, and Justin) made the car shopping process a simple, painless, and fun experience! One last thing, Don even took another twenty minutes of his time to help me transfer things out of my old car (which, after having the car for almost 10 years and after recently moving, there was a lot of stuff I left in there)! It's those little things that really impressed me and will keep me coming back to Jim Butler Kia! More

Looking for a new car??? This is the place to go! I met with John Williams and could not have asked for a better person. I looked and drove several of the Sorento's on Wednesday but due to my time co I met with John Williams and could not have asked for a better person. I looked and drove several of the Sorento's on Wednesday but due to my time constraints I couldn't make a decision. I went home and looked at the Jim Butler inventory and found a Sorento I thought I might like. I emailed John and told him about the SUV and I could be there on Friday to look at the Sorento. He had it waiting for me to test drive. With some negotiation, I was able to find my 'perfect fit'! Once again I was on a tight timeline and needed to leave before being able to do the paperwork. John arranged for me to drive my new vehicle to my appointments and return to finish the purchase. John was very patient with me in finding the right Sorento that fit my needs and budget. He never pressured me into purchasing something that wasn't to my liking. When I returned Justin had the paperwork ready and within an hour I was driving home in my new Sorento! I have to say all of the staff at Jim Butler were very friendly and helpful. Even a person working in the service department came into the showroom and asked if I needed assistance...I have NEVER had that happen at any other dealership. I highly recommend Jim Butler Kia...and if you go be sure to ask for John Williams! Margaret More

Happy Customer every one was nice friendly helpful and I would come back there .I give them a 10 rating for Mike McLean and Justin Johnson thank you every one was nice friendly helpful and I would come back there .I give them a 10 rating for Mike McLean and Justin Johnson thank you More

phenomenal Very good customer service. I would highly recommend this dealership. I would also recommend mike he was very nice and great to work with and really t Very good customer service. I would highly recommend this dealership. I would also recommend mike he was very nice and great to work with and really tried to get me in the vehicle I wanted in a decent price. Cheryl was great as well! More

Outstanding customer service I received outstanding customer service from the Steve Frossard and Justin Johnson. Steve's level of attention and knowledge was excellent and I felt I received outstanding customer service from the Steve Frossard and Justin Johnson. Steve's level of attention and knowledge was excellent and I felt well advised without having the normal hard sell that most of your competitors force upon potential customers. Steve's sales philosophy was most polite and attentive without being too in my face - overall a delightful shopping experience. He made me feel comfortable in my decision of the car I chose to purchase. In these days of rushed sales-people wanting to "make that sale" and not considering the customer it is nice to have been shown excellent genuine customer service. I greatly appreciated the professional courtesies I was given by Steve and Justin in your finance department who went above and beyond to help me get my first new car! Please know that you have an excellent staff at your store, especially Steve who represents your company in the highest manner. When anyone asks me about my car I will tell them what great customer service I received and send them to Jim Butler Kia...ask for Steve! More

Love the Car I went there just to price shop and see if I could do better than the other dealer. I walked out going to get my deposit back from the first dealer I I went there just to price shop and see if I could do better than the other dealer. I walked out going to get my deposit back from the first dealer I went to and went back to get a better equipped better priced vehicle. I am very happy. I also did not get the high pressure sales pitch that I received from the first dealer. I appreciate more than anything. More