Jim Butler KIA

Low pressure- great experience Andrew was wonderful, the whe experience was very low pressure and I ended up with the best deal out of the other 5 dealerships that I had visited. I Andrew was wonderful, the whe experience was very low pressure and I ended up with the best deal out of the other 5 dealerships that I had visited. I love their service department as wells So I was happy to be able to make a purchase with them. In addition Andrew has continued to be available after purchase to help with some financing issues, I would definitely buy from him again More

Unscheduled service stop In January 2015, we loaded up our Kia Sportage and other car with all the personal things we didn't want the movers to haul to our new home in Florida In January 2015, we loaded up our Kia Sportage and other car with all the personal things we didn't want the movers to haul to our new home in Florida. It was going to be a long 2 days of driving and we were hoping for no problems along the way. Only 3 hours into our trip a strange noise and vibration was occurring in the front end of our Kia. I made a quick call to Kia road assist and they connected me to Jim Butler Kia in the St. Louis metro. Alex advised me that his service Tech would only be available for a short while longer, but I thought we could make it and he told me to bring our Sportage in for a check. We did make it in time and were greeted by Keith who made us feel like he'd known us forever. He calmed our fears and said his Tech would take a quick look to see if the problem was easily detected. While we waited, the rest of the staff was very friendly and comforting. Keith kept me posted as to progress on our car. After about 30 minutes, Keith advised me that we were ready to go - no charge. The problem was loose lug nuts on both front wheels. He wished us luck and sent us down the road. Our worst fears of a major, time-delaying, expensive problem did not occur and we instead enjoyed our brief encounter with the wonderful staff at Jim Butler Kia. More

1st purchase in 8 years I was in the market for a used Acura TL, and visited a few other dealerships around St. Louis only to walk out feeling the usual "hmmm...something did I was in the market for a used Acura TL, and visited a few other dealerships around St. Louis only to walk out feeling the usual "hmmm...something didn't feel right about that dealership. Either the salesman wasn't knowledge or the place felt shady". I saw a 2012 Acura TL on Jim Butler Kia's website which seemed to fit the profile of what I was looking for. I called and talked to Cheryl in Internet Sales and told her I would like to test drive the Acura. She said come on out and she will have it ready for me. They did, it was right out the front door. When I took my first peek inside, I fell in love with the car. The experience was already off to a good start. I was greeted by my salesman Ben who first introduced me to Cheryl, and then took over from there. Both extremely nice folks, not your stereotypical hokey salesperson. Ben went with us on a test drive. He knew everything about the car, even though it was not a Kia, was honest about the background of the vehicle, and was just as nice and helpful as they come. After the test drive, we brought the car into service to wipe it down because it was raining, to reveal the real look of the paint and body condition. Again, very helpful and honest about the whole situation. I told him I wanted to make a deal on the car. We did agree on a fair price without any headache or grief, so I moved on to work with Justin in finance. Again, super nice guy and easy to work with. I already had an idea in my head what kind of rate I would get because I was pre-approved before I walked in the door. Well, much to my surprise Justin was able to get me a way better rate than I imagined. Every person I dealt with made me feel very comfortable buying this car. No BS! I hope to own this Acura for many years to come. If I happen to be in the market for a car again, I will visit them first. Great experience!! More

Superior Team. We have purchased 3 Kias prior to this visit and I can now say this is our 4th. Working with Andrew Cohen each time has been a terrific experience. We have purchased 3 Kias prior to this visit and I can now say this is our 4th. Working with Andrew Cohen each time has been a terrific experience. We have purchased vehicles in the past from Chevy, Ford, BMW & Chrysler and we have never met a salesperson more attentive to our needs than Andrew. On each purchase Andrew painstakingly went through the operational features of the vehicle and answered all our questions. To say he goes the extra mile really is an understatement. The quality of the cars is a given, the quality of the person is truely appreciated. To quote our 9 year old grandson "Andrew is a really nice guy"! One aspect of buying a car is the apprehension felt when dealing with "the credit guy". Not so here. Justin Johnson makes the experience painless as he explains the process and covers additional items for consideration. His approach makes for a perfect way to finalize the purchase. He too worked hard for us getting us a great interest rate on our new Optima. Although we did not use the service department on this visit we can attest that whenever we have they have been professional in every way. This is a great dealer with a great team to do business with. As the 4 purchases we have made is proof, they have earned our continued business in every way. More

Absolutely Amazing!! I can not say enough about the amazingly wonderful people at Jim Butler KIA. They went above and beyond to help and get me the car I wanted. I absolut I can not say enough about the amazingly wonderful people at Jim Butler KIA. They went above and beyond to help and get me the car I wanted. I absolutely love my 2015 KIA Forte! Thank you to Andrew for rockin the sales, Justin for your awsome work with my financing and Annie for getting me in there!... You all are superb!! More

Exceptional in all aspects!!!! Let me just say that this dealership has far exceeded my expectations!!!! From Cheryl who talked to me and answered all my questions and concerns abou Let me just say that this dealership has far exceeded my expectations!!!! From Cheryl who talked to me and answered all my questions and concerns about buying a new car. Then dealing with Andrew my salesman who by far is the most exceptional salesperson I have ever encountered. He was so forthright about everything and he advised me throughout the whole process. And a big thank you to Chris who got me approved for financing on the new car, which was a task in it's self. All in all this is the best dealership I have been to in all my years of car buying, 30+ years!!! Thank you to all of you, all are exceptional!!!!! More

Service department Your service department Rocks I've only gone twice but each time I get the best service. I am always nervous when I have to deal with a dealer and yo Your service department Rocks I've only gone twice but each time I get the best service. I am always nervous when I have to deal with a dealer and your service department makes the experience a good one. More

Brilliant I needed a car quickly and under budget and Andrew Cohen hooked me up with the ideal vehicle for my needs. Thanks Andy - for your honesty and ability I needed a car quickly and under budget and Andrew Cohen hooked me up with the ideal vehicle for my needs. Thanks Andy - for your honesty and ability :) More

WOW! This is the way it's supposed to be! Butler Rocks! It was an absolute pleasure to do business with Jim Butler! Bill Pack/Cheryl Cooper show real compassion and integrity in all that they do! This is It was an absolute pleasure to do business with Jim Butler! Bill Pack/Cheryl Cooper show real compassion and integrity in all that they do! This is the way its supposed to be. They relocated a pre-owned vehicle from one of there other locations to Jim Butler Kia for my convenience. Although we did not buy that particular car we did find something else in there great pre-owned selection that fit our needs. The sales process was awesome and I truly believe the service after the sale will be exceptional as well. I will gladly refer friends and family to Jim Butler Kia! Thank you, Bill and Cheryl Keep in touch and keep the popcorn poppin! Joel and Betsy very satisfied Jim Butler customers! More

Best car purchase I've ever made Steve was wonderful! Thoroughly went through everything so I didn't have to ask any questions! I love my new car and Steve new exactly what I needed w Steve was wonderful! Thoroughly went through everything so I didn't have to ask any questions! I love my new car and Steve new exactly what I needed without having to tell him a lot of what I was required to have! More