Jim Butler KIA

Best car buying experience ever! I came to Jim Butler KIA in search of a new car after mine bit the dust. I knew what I was looking for but wasn't sure what kind of bells and whistles I came to Jim Butler KIA in search of a new car after mine bit the dust. I knew what I was looking for but wasn't sure what kind of bells and whistles I could get with it. Bill Pack came to my rescue - not only was he super friendly and helpful, he was not pushy AT ALL. He gave me a great deal on my new KIA Sportage and made me feel like I could call him any time I had questions. He took the time to stand out in the cold and show me all of the cool features of my car and also had me sync my phone up to the BlueTooth to make sure everything worked properly. Bill was so warm and welcoming both times I was there, I would work with him again in a heartbeat! I also had the pleasure of working with Cheryl Cooper (who was a doll in orchestrating all of the details of my second visit) and Justin Johnson (who handled all of my financing and explained everything so I felt like I could easily understand it). These two were also fantastic! Every person I came in contact with at Jim Butler was extremely friendly and welcoming - what a great experience! More

Buy new car Jim and Justin were both friendly and very helpful! We would recommend and come back to purchase a vehicle here again. Overall experience was good! Jim and Justin were both friendly and very helpful! We would recommend and come back to purchase a vehicle here again. Overall experience was good! More

Awesome Kyle was absolutely amazing, he was very honest about the process and payment options. Kyle is very energetic and knowledgeable I can tell he loves hi Kyle was absolutely amazing, he was very honest about the process and payment options. Kyle is very energetic and knowledgeable I can tell he loves his career! More

Great to work with! The transaction was done over the internet and phone. Everyone involved worked very hard to find the exact car I was looking far even though the local The transaction was done over the internet and phone. Everyone involved worked very hard to find the exact car I was looking far even though the local dealers said there wasn't one out there. It was delivered timely considering there was a trade involved with another dealer. They kept us up to date with the process along the way. We took the train so we didn't have 2 cars to drive back to KC and they even picked us up at the train station! They were all nice and friendly. Everything was explained in a way that was easy to understand. Overall a great experience! More

Very professional and extremely helpful! I had a great experience buying my jeep thanks to Bill Pack and Justin Johnson! Both of them went out of their way to make sure I felt comfortable and I had a great experience buying my jeep thanks to Bill Pack and Justin Johnson! Both of them went out of their way to make sure I felt comfortable and left with the vehicle of my dreams! Thank you both for everything! More

The best experience! I have to send huge thanks to the team at Jim Butler Kia. When first starting to look, and being deluged with sales people, there was Cheryl, patient, I have to send huge thanks to the team at Jim Butler Kia. When first starting to look, and being deluged with sales people, there was Cheryl, patient, listening, giving me the information I needed when I needed it. Bill helped when I got to the showroom, he could not have made it easier. The last car I got was from another place with that typical creepy car dealership vibe you thought was only still to be found in movies of the 1960s. I was so not looking forward to this. These folks live in the 21st c. and treat customers fairly and with respect. Imagine that! Justin explained the financing clearly. What a treat. Seriously, look at Kia, and then be sure to visit this team. They make it happen! More

Very Nice and Hepful team Sales excelent very nice Bobby Herbert and Service Team very nice and Hepful persons.in all Appoinments Mr Alex Lutrell in Service excelent Customer Sales excelent very nice Bobby Herbert and Service Team very nice and Hepful persons.in all Appoinments Mr Alex Lutrell in Service excelent Customer Service.Great Auto Sales Jim Butler Kia More

Helpful, Informative, friendly I just purchased a 2015 Kia Optima from Jim, in the Chesterfield Valley. Jim was wonderful, he treat me like a friend or a family, never once made me I just purchased a 2015 Kia Optima from Jim, in the Chesterfield Valley. Jim was wonderful, he treat me like a friend or a family, never once made me feel pressured or uneducated on what I was buying. He was extremely friendly and helpful, if it weren't for him I would not be in my car today. I went to a couple other dealerships around town, and at the other places I felt like I was treated with less respect. Jim never wavered from what I wanted, and he got me in a car that I loved and at the price I needed. I could say more good things about him, but there isn't enough time. More

Can't blame a dealership for a crooked salesman Bill Pack is a crook and has misrepresented items that he has sold me twice. When called out blames buyer for not better checking goods. Bill Pack is a crook and has misrepresented items that he has sold me twice. When called out blames buyer for not better checking goods. More

Excellent Customer Service Jim Butler KIA is without a doubt an exceptional dealership! I definitely give them a 5 Star Rating! This dealership has an amazing staff who are al Jim Butler KIA is without a doubt an exceptional dealership! I definitely give them a 5 Star Rating! This dealership has an amazing staff who are always friendly and a pleasure to work with. I recommend making Jim Butler Kia the first choice when looking to buy! They make the process of purchasing or leasing a vehicle smooth and painless! This dealership is the only choice to make! Thank you for Always making this process a pleasant one for me!!! Melissa More