Jim Butler KIA

Dealership is is a scam I bought a car from there the finance man and the workers are crooks Ted Reed, Kyle Robison, Kathy Do and everyone in the finance department lie to yo I bought a car from there the finance man and the workers are crooks Ted Reed, Kyle Robison, Kathy Do and everyone in the finance department lie to you about everything. They work with a crooked finance company named Sierra Auto Financing please beware of that company and this dealership the finance company won't except your employment info no one at the Sierra Auto Financing company really speaks English well and when you ask for a supervisor they try and change there voice to be someone else. The Finance manager lied and forged my finance papers and put on the paper that I agreed to put money down and we never talked about putting any money down and he didn't send over the check stubs or banking documents that I supplied to them to make it seem like I was lying. Kathy Do is a sneaky lier so beware of her as well and please don't work with Kyle robison because he's a rat and a crook like Kathy Do, Ted Reed, Chris Brinley, Maria at Sierra Auto Financing not to mention that at Sierra Auto Financing when you call everyone you talk to literally tell you that their name is Maria so out of a so called 12 people living there all 12 people seem to be named Maria yes just a crazy crooked Finance company. Kathy Do calls you 100 times a day everyday while your at work and harrass you at your work place for no good reason people stay away from the Jim Butler Kia in Chesterfield, Mo if you go there they will take advantage of you lie cheat and steal from you and they do it by working with the crooked finance department BUYERS BEWARE OF THIS COMPANY!!!!!!!! More

Great experience! The whole car buying experience was great, and more importantly, easy. Jordan listened to my list of requirements and showed me cars that met my list The whole car buying experience was great, and more importantly, easy. Jordan listened to my list of requirements and showed me cars that met my list. On the test drive, I knew I had found my dream car. When we started to discuss price, I never felt any pressure. As I said, the whole experience was easy. More

Best ever Pat Walker made this my best car leasing experience ever. I will definitely be returning with my future business. Plus, I will gladly recommend you to Pat Walker made this my best car leasing experience ever. I will definitely be returning with my future business. Plus, I will gladly recommend you to any friends/family. More

A very caring staff Bryce,Roger and Justin tried 4 weeks to try and fix a bad situation I got in at a nother Kia dealership . They were perfect and helpful but, at the en Bryce,Roger and Justin tried 4 weeks to try and fix a bad situation I got in at a nother Kia dealership . They were perfect and helpful but, at the end I stuck with Kia and will be unhappy til I can get a Kia I like and will buy it from butler Kia. 3 three people worked so hard to get out of situation and fix with a Kia from butler Kia. They were spectacular . Thanks louis More

A nice experence. Everyone was very friendly and especially Nate Thomas who did a super job in getting exactly what I wanted. Hats off to Nate for doing a great job. Everyone was very friendly and especially Nate Thomas who did a super job in getting exactly what I wanted. Hats off to Nate for doing a great job. More

Jimmy Douglas was phenomenal Great service, great customer service, great cars! Felt like I was in a family environment and my experience was phenomenal! Thank you for all your he Great service, great customer service, great cars! Felt like I was in a family environment and my experience was phenomenal! Thank you for all your help in finding the best deal and selection! Greatly appreciate your dealership! More

Great experience at Jim Butler KIA.. I had a great experience working with Kyle Robinson at Jim Butler Kia..He made the buying process effortless? and quick when other dealers couldn't.. I had a great experience working with Kyle Robinson at Jim Butler Kia..He made the buying process effortless? and quick when other dealers couldn't.. More

Friendly, realistic people delivering a great value. Tonight I arrived at Jim Butler to purchase a new vehicle for my wife. This was our 4th vehicle purchase experience in the past 6 years. I have also Tonight I arrived at Jim Butler to purchase a new vehicle for my wife. This was our 4th vehicle purchase experience in the past 6 years. I have also referred others; 4 of whom have also purchased from Jim Butler. This experience started with a polite and prompt response from Cheryl Cooper who answered my questions in quick order via email from my online form submission. Bill Pack greeted me this evening as I was browsing the lot. He was also very friendly and assisted me with evaluating a used and a new vehicle. Lastly, Justin Johnson, their Finance manager in conjunction with their sales manager helped to closed the deal with a great deal with the new vehicle and my trade-in. Top notch class act team at Jim Butler!!! 5 stars! Also want to commend the outstanding service team at Jim Butler. Matt, Keith, and Alex have been awesome. More

Great buying experience at Jim Butler Kia I received a call from Annie Lam, Internet Sales Manager, about 3 weeks ago just checking back with me after I spoke with her a year ago about a Kia. I received a call from Annie Lam, Internet Sales Manager, about 3 weeks ago just checking back with me after I spoke with her a year ago about a Kia. I didn't buy then. Coincidentally I wasn't looking again but my granddaughter Jen was. Annie sent us some figures and said to contact her if she could do anything for us, absolutely no pressure. We finally made it to the dealership this morning and met Annie, what a pleasure, who introduced us to Nate Thomas, Sales Floor Manager, who worked with us on my granddaughter's selection. Nate was fabulous, really personable and fun, yes fun but professional, to work with. Jen selected a Kia Soul. While waiting to work out the financing Nate took us on a short tour and introduced us to other staff, everyone was super friendly. Finally we sit down with Justin Johnson, Finance Manager, who had already worked out excellent financing on a great sale price. You guessed it Justin was super like everyone else. After about 3 hours we left with a new Kia and memories of a great experience. At 70 I don't give a lot of reviews but believe exceptional service is deserving of recognition and my first exposure to Jim Butler Kia was exceptional. I will certainly recommend it to family and friends and will be back if I have a need for any additional cars, I am really impressed with the Kia brand. More