Jim Butler KIA

Had a good experience with this Dealership I never give out 100% on any reviews because that leaves no room for improvement (you can only go down from there). Randy was a easy person to work wi I never give out 100% on any reviews because that leaves no room for improvement (you can only go down from there). Randy was a easy person to work with and the purchasing experience was easy. Every thing was done in a timely manner and did not keep us waiting extended amounts of time like I have experienced at other dealerships, and none of this "let me talk to my manger to see if we can make this deal" I made an offer and he said yes and the deal was done. More

Fantastic. Easy. Fair. I had a great experience. Cheryl was kind and helpful. The process was smooth and professional. I look forward to working with this staff again. I had a great experience. Cheryl was kind and helpful. The process was smooth and professional. I look forward to working with this staff again. More

Excellent car buying experience The was the best car buying experience I have ever had. The people were excellent, easy to deal with and not pushy. They seemed to care about makin The was the best car buying experience I have ever had. The people were excellent, easy to deal with and not pushy. They seemed to care about making sure that the car we chose was the one that met our needs and our budget the best. They didn't try to get us to buy the most expensive car they could sell us. Very pleased. Everyone was extremely friendly and helpful. More

SO EASY! As a first time buyer, I was so nervous. Randy already had the car warmed up and ready for me to test drive when I arrived. The paperwork process was As a first time buyer, I was so nervous. Randy already had the car warmed up and ready for me to test drive when I arrived. The paperwork process was easy, the finance department was awesome, and I left completely satisfied with my purchase! I will definitely be back! More

EXTREMELY SATISFIED-Great Buying Experience We have had two Sorento's in the past and just purchased our third 2019 Sorrento. Our salesman Don was knowledgeable, friendly and really cared about We have had two Sorento's in the past and just purchased our third 2019 Sorrento. Our salesman Don was knowledgeable, friendly and really cared about the us the customers! Don has followed up with us several times to ensure all is well with our car. Pricing at Kia has always been good, with advertised discounts up front. Very minimal "let me check with my manager" stuff like most of us get at other dealerships. Justin in Finance has helped us with the purchase of two Sorrento's. He is also knowledgeable, not aggressive with signing you up for things you don't need and he is extremely efficient! Additionally, Keith Sutton in the Service Department is one of the reasons we decided to go with another Sorrento. He is knowledgeable, accommodating, professional and friendly. For that reason, we continue to take our Sorrento's to Jim Butler for service for all our servicing. Thank you Jim Butler Kia for understanding your customers!!! More

Better than I could have ever expected Everyone at the dealer, from the second we walked in, was so friendly and down to earth. It was just my daughter and I there but never once did I feel Everyone at the dealer, from the second we walked in, was so friendly and down to earth. It was just my daughter and I there but never once did I feel like I was being mistreated or taken advantage of. I can't say enough great things about Kathy and Jean. Jean went above and beyond to make sure we left in a car that day! More

Absolutely the very best!! The staff at Jim Butler Kia is world class. Terry Boelhauf was our sales person and he's the best! This is the 3rd car we've bought from him. He b The staff at Jim Butler Kia is world class. Terry Boelhauf was our sales person and he's the best! This is the 3rd car we've bought from him. He became our salesman because I was in the dealership for service and while I was just hanging out, I was able to hear Terry work with other customers and that sold me on who he was as a salesperson. Since then, he's the only one we'll buy from. And then there was Justin Johnson the finance director. Justin's helped us with all of our purchaces. He is the ultimate finance professional. No pressure at all. He talked with us about products that made sense for the car we were buying. Again, this was the third car we've financed with Justin. I know finance at car dealership can often seem sketchy. You'll never feel that with Justin. I highly recommend that anyone looking for a KIA go to Jim Butler and deal with Terry and Justin. You will never be disapointed. More

Professional This Kia family was professional yet friendly, and understanding. They worked with us to the best of their ability. We would recommend this dealership This Kia family was professional yet friendly, and understanding. They worked with us to the best of their ability. We would recommend this dealership to everyone. More

Oil change turned Trade-In Upgrade Long time customers that came in for a scheduled routine oil change service. Contemplated on upgrading our 2016 Sorento.. then we met Cheryl Cooper! S Long time customers that came in for a scheduled routine oil change service. Contemplated on upgrading our 2016 Sorento.. then we met Cheryl Cooper! She helped us decide the best choice of all the options for a 2019 Sorento. She is amazing and made the process stress-free! I highly recommend Jim Butler Kia to anyone from Sales to Service and Parts!! I LOVE MY NEW SORENTO!!! I wouldn't consider a different manufacturer, we own 2 Kia vehicles and have not been disappointed as a car owner. Thank you Jim Butler Kia family! More

straightforward and pressure free From the time I walked in the door until I drove off the lot, every employee at Jim Butler was friendly and courteous. Normally, car buying is an anxi From the time I walked in the door until I drove off the lot, every employee at Jim Butler was friendly and courteous. Normally, car buying is an anxiety inducing process, but not today. Roger greeted me at the door, showed me the car I came to buy, talked me through the process, and answered all my questions. The process was straightforward and I never felt pressured. I highly recommend Roger and the rest of the crew at Jim Butler Kia. More