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Jim Butler Chevrolet
Fenton, MO
7,451 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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July 28, 2010
I bought 2 vehicles, both used. My Corvette has been in the shop for almost 3 weeks for a single repair. I was told on numerous occasions the part was on order. I went by today and was told the part was no the shop for almost 3 weeks for a single repair. I was told on numerous occasions the part was on order. I went by today and was told the part was not there for the third time.Since I bought the car it has been in the repair shop there longer than at my home. The other car, a Cobalt, runs well so far, except for a minor brake squeek.I received a very good loan rate, but my credit is excellent(paid cash for the Cobalt). The personnel there are very courteous and professional, but why does it take 3 weeks to fix a steering gear box?If it weren't for the glacially slow repair Dept., I would have bought additional vehicles from them.I am uncertain if I should buy more if they can't make simple repairs in a timely fashion. More
by John M.
Employees Worked With
alex, kim, steve, steve, mike
