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Jim Butler Chevrolet

Fenton, MO

4.3
7,428 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,428 reviews

July 18, 2018

Oustanding Customer service Paired with simplicity We currently own six vehicles and trade/ purchase new vehicles every 2 to 5 years. I bought a total of 17 vehicles A combination of new and used. Th More

by Kevin Pilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Andrews.
Jul 18, 2018 -

Jim Butler Chevrolet responded

Wow! We're so glad that we were able to really show that we have earned the #1 Chevrolet Dealership in the Midwest, top 1% in the country. Thank you so much for your business, recommendations, and your feedback! We look forward to working with you again in the future!

July 18, 2018

Top Notch! Awesome service! Excellent work! Superb overall experience as ALWAYS. I can't help but be pleased. Thank you so very much for all you do. More

by MRSVAUGHN29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Albertsmeier, Casey Burns, Dylan Foster
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your repeat business and your 5-star feedback! We look forward to working with you again in the future!

July 18, 2018

Jim Butler's employees epitomize the car buying experience. If you want to purchase a vehicle and conduct business with the most cordial and professional staff in the field, there is simply no reason to shop an More

by hootsellejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fuzz, Dave, Tim
Jul 18, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your excellent feedback! We're so glad to hear that our team did such a great job taking care of you and making sure you had a positive purchasing experience with us! We look forward to working with you again in the future.

July 18, 2018

Easiest first time When I walked in there I knew exactly what to expect. I was firm at first on what my price was and what I was looking for. But talking to Brett loosen More

by Natascha321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Estes
Jul 18, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your recommendation and your positive feedback! We're glad that Brett was able to get you into a great vehicle and we look forward to working with you again in the future.

July 18, 2018

Very satisfied From start to finish the service department took very good care of me and they was very plural on what they was doing. I would highly recommend them t More

by foxman1_us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks
Jul 18, 2018 -

Jim Butler Chevrolet responded

Awesome! We're so glad to hear that our service department left such a positive impression with you! Thank you for your business, feedback and recommendation!

July 18, 2018

Make an appointment to wait 2days No problem with the work or the staff. I don’t understand the procedure of making a appointment to tell me it will be 2-3 days before they will even l More

by genek52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not work any of these people
Jul 19, 2018 -

Jim Butler Chevrolet responded

Thank you very much for your feedback, Gene. We schedule in this way because many problems that customers experience with their vehicles can be corrected quickly with small repairs (or routine maintenance) by a technician. Technicians typically have a much shorter wait time on their tickets, since they have shorter time jobs. If the problem is not able to be fixed by a technician, it is escalated to a Journeyman (who handles bigger, often more technical jobs), in which case there can be a wait to be seen. This may have been the case with your vehicle repairs.

July 18, 2018

Jim Butler treats you like family I recently purchased my first new car from Jim Butler Chevrolet at the beginning of the year. Every time I go back to the dearlership for my service More

by sarahmcrites
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill, Dan Albertsmeier
Jul 18, 2018 -

Jim Butler Chevrolet responded

Fantastic! We're so glad that our team was able to take great care of your needs and leave a positive impression! Thank you for your business and your recommendation. We look forward to working with you again in the future.

July 18, 2018

Oil change and tire rotation They do a great job on oil changes and tire rotations. They really inspect your vehicle for any other issues. Count on a 90 minute wait. More

by morrisdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2018 -

Jim Butler Chevrolet responded

Great! We're glad to hear that we have been able to take care of your tire rotations and oil changes! Thank you for your feedback and your business. We look forward to working with you again in the future!

March 20, 2018

Awful service Went in for a regular oil change and tire rotation in January. 1500 miles later I start getting a check engine light for my VVT solenoids. Go in to ch More

by AlexH2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
March 17, 2018

Don’t believe their “quotes” before or after arrival. Window wouldn’t work so I took off the door panel and found the window regulator clip was broken. No one sells just the regulator clip ($10 max) and I More

by ChevyGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service and Parts
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