Jim Butler Chevrolet
Fenton, MO
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Oustanding Customer service Paired with simplicity We currently own six vehicles and trade/ purchase new vehicles every 2 to 5 years. I bought a total of 17 vehicles A combination of new and used. Th We currently own six vehicles and trade/ purchase new vehicles every 2 to 5 years. I bought a total of 17 vehicles A combination of new and used. This was by far the smoothest most enjoyable experience I’ve had to date. While I am not a GM person I purchased a used Ford F-150 and was treated as if I was buying one of the top align Corvette. Thank you for making my experience simple and enjoyable I can guarantee I will visit the dealership again and will refer friends and family! Special thanks to my sales person Brian Andrews!!! More
Top Notch! Awesome service! Excellent work! Superb overall experience as ALWAYS. I can't help but be pleased. Thank you so very much for all you do. Awesome service! Excellent work! Superb overall experience as ALWAYS. I can't help but be pleased. Thank you so very much for all you do. More
Jim Butler's employees epitomize the car buying experience. If you want to purchase a vehicle and conduct business with the most cordial and professional staff in the field, there is simply no reason to shop an If you want to purchase a vehicle and conduct business with the most cordial and professional staff in the field, there is simply no reason to shop anywhere else. I have purched 4 vehicles from here, and every experience has been exceptional. Whether you engage with sales, finance, or service, the experience is the same, the people are great! Most notably "Fuzz" in sales, Dave in finance, and Tim. It's employees like them that make Jim Butler's reputation, one that continues to draw me to return. Awesome work guys, once again, you have perfected the car buying experience. Thanks! More
Easiest first time When I walked in there I knew exactly what to expect. I was firm at first on what my price was and what I was looking for. But talking to Brett loosen When I walked in there I knew exactly what to expect. I was firm at first on what my price was and what I was looking for. But talking to Brett loosened me up. Everything was still under my comfortable amount but I got waaaaay more than I walked in for. This is my new favorite dealership. Everyone will be recommended to them. More
Very satisfied From start to finish the service department took very good care of me and they was very plural on what they was doing. I would highly recommend them t From start to finish the service department took very good care of me and they was very plural on what they was doing. I would highly recommend them to all my friends. More
Make an appointment to wait 2days No problem with the work or the staff. I don’t understand the procedure of making a appointment to tell me it will be 2-3 days before they will even l No problem with the work or the staff. I don’t understand the procedure of making a appointment to tell me it will be 2-3 days before they will even look at it? At least have the appointment closer to the day it would be worked on. More
Jim Butler treats you like family I recently purchased my first new car from Jim Butler Chevrolet at the beginning of the year. Every time I go back to the dearlership for my service I recently purchased my first new car from Jim Butler Chevrolet at the beginning of the year. Every time I go back to the dearlership for my service appointments I am greeted by smiling faces and a welcoming environment. I feel like everyone that works there truly loves their job and providing great customer service. Recently my 2018 Cruze had a factory recall and from the time I was notified of the needed corrective action, to the time the service was performed, was less than a month! I’d recommend buying a car from Jim Butler as it has been a great experience from the start - they took the worry out of the whole experience and continue to be outstanding every time I return. More
Oil change and tire rotation They do a great job on oil changes and tire rotations. They really inspect your vehicle for any other issues. Count on a 90 minute wait. They do a great job on oil changes and tire rotations. They really inspect your vehicle for any other issues. Count on a 90 minute wait. More
Awful service Went in for a regular oil change and tire rotation in January. 1500 miles later I start getting a check engine light for my VVT solenoids. Go in to ch Went in for a regular oil change and tire rotation in January. 1500 miles later I start getting a check engine light for my VVT solenoids. Go in to check my solenoids and find an absolutely filthy and broken down filter and filthy oil. There’s absolutely no way my oil or filter was changed, and dirty oil can be a main cause of these solenoids breaking down. So not only did I have to change my own oil, I had to replace two solenoids as well. I let Jim Butler know and they said they would talk to the service manager and would call me back as early as possible and I haven’t heard from them in months. Absolutely terrible service, I would check your any of the service done when you get home. More
Don’t believe their “quotes” before or after arrival. Window wouldn’t work so I took off the door panel and found the window regulator clip was broken. No one sells just the regulator clip ($10 max) and I Window wouldn’t work so I took off the door panel and found the window regulator clip was broken. No one sells just the regulator clip ($10 max) and I was told you had to buy the whole regulator for $100.00. I got a quote from their service website and scheduled my service appointment. Wow - that was easy, right? WRONG! I called parts to make sure the cost was right. Got to the dealership for service and was told the quote didn’t look right. With the door panel already off, they were going to charge the full labor cost to take it off. THEN they told me the part was $183.00 (not the $100 I got when I called the previous day). “We’ll work with you on the cost a little bit” I was told. Car’s finished. Total cost was still $100 more than I was told it would be when I got there ($130 more than their prior to arrival quote) AND they didn’t put the door panel back on so they could “save you the labor cost”. Never again... More