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Jim Butler Chevrolet

Fenton, MO

4.3
7,450 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,451 reviews

July 20, 2018

Every time I bring my vehicle when I leave what was suppose Never satisfied always something not completely done after I leave.. tires never reset, was lied to concerning my oil pan. Dash board was cracked at p More

by deb1425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Gray
Jul 30, 2018 -

Jim Butler Chevrolet responded

We're very sorry to hear this. We have tried reaching out to you privately to rectify this situation to the best of our ability. Please reach out to Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com to discuss this further.

July 20, 2018

Fast friendly Friendly and they estimated a time of 90 minutes and was finished well before and updated me throughout the oil change and had my truck waiting for me More

by jerry.helms24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Jim Butler Chevrolet responded

Awesome! We're glad to hear that everything went well! Thank you for your feedback and your business.

July 20, 2018

Fast,friendly service. Everyone involved with the transaction was very friendly, polite and efficient. I would recommend this dealer to all my friends and family. Am very sa More

by royandevelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback! We're glad to hear that you're completely satisfied and had a great experience with us! We hope you enjoy your new vehicle for many years to come!

July 20, 2018

Fast and friendly As soon as you pull up someone greets you at your car and helps you get checked in. It is a painless process and if you need a loaner they are quick More

by chadkastle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda, car rental , Alex Cox, Dalton Kiley
Jul 23, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your feedback! We're so glad that you had a smooth and easy service experience with us!

July 20, 2018

New vehicle purchase Enjoyed the experience in buying a new vehicle from them it was pleasant journey. We would recommend them to people we know. Thank you for the kind s More

by foxy_4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zensen, Dave Watkins, Mike Johnson
Jul 23, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you for your business and your recommendation! We're so glad everything went great for you and we hope you enjoy your new vehicle for many years to come!

July 19, 2018

Excellent service,they will make you happy. I bought 3 cars and a used vehicle for my daughter from Butler Chevy. They are good people.If you find a dealer that can talk the talk and walk the wa More

by wer22vegas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
Jul 19, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback! We certainly appreciate your repeat business! We're very glad to hear that we were able to make such a positive impression with our sales and service! We look forward to working with you again in the future.

July 19, 2018

Made it possible when I thought there was no way to buy new I came in thinking I was going to buy a used truck due to credit issues. However Tyler explained the fresh start program and I was able to purchase a More

by bocciolatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris F&I, Tyler Sparks
Jul 19, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're so glad to hear that we were able to get you the truck of your dreams and make sure you were in a good position financially! We look forward to working with you again in the future.

July 19, 2018

Very nice All went smoothly. Very satisfied. Great job by all. Especially Joe Natra. Our salesman. What a great guy!!!! Thank you. I am a return customer Th More

by mlb5865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, anatra
Jul 19, 2018 -

Jim Butler Chevrolet responded

Fantastic! We're so glad to hear that Joe was able to take such great care of your vehicle needs. We sincerely appreciate you feedback and repeat business! See you next time!

July 19, 2018

great service Everyone there, has been so great. We truly appreciate everyone there. As usual, the people treated us just great thanks again Art and Carol Buec More

by carolannbuecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kim, Kayla
Jul 19, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you both for trusting us with your vehicle for service. We very much appreciate your feedback and your business!

July 19, 2018

A GREAT EXPERIENCE My wife and I went to JIM BUTLER CHEVROLET just to look at new pick-up trucks. We were introduced to Brian Andrews (salesman) who sat use down and fo More

by rsh562
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Andrews
Jul 19, 2018 -

Jim Butler Chevrolet responded

Mr. & Mrs. Shelton, thank you so much for your feedback and your business! We're so glad that Brian was able to take such great care of your vehicle needs and found you the perfect truck! We hope you enjoy your new Colorado for many years to come and we look forward to working with you next time!

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