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Jim Butler Chevrolet

Fenton, MO

4.3
7,451 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,451 reviews

July 24, 2018

Key fob The service took way to long for what I was getting done. I just needed a key fob programmed and it took 2 1/2 hours. More

by ponatheresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Foster
Aug 08, 2018 -

Jim Butler Chevrolet responded

Theresa, thank you for your feedback. 2.5 hours is about the right time for getting a key fob programmed if it is new, as the programming itself takes the computer about an hour and a half. We do apologize that this wasn't communicated to you. We will work on our communication to make sure everyone has appropriate time expectations. Thank you again for your feedback. It helps make us better.

July 23, 2018

Great Dealership Very happy with the service and I would definitely recommend Jim Butler and also the finance department worked hand over foot to make sure I was happy More

by blackkman1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Jul 23, 2018 -

Jim Butler Chevrolet responded

Awesome! We're so glad to hear that we were able to make your vehicle dreams come true! Thank you for your business and your feedback!

July 23, 2018

Fantastic! Showed up for my appointment and got right in, all my questions answered and was offered a shuttle. Went shopping for a bit and got the shuttle back. More

by Kristina5181
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Jul 24, 2018 -

Jim Butler Chevrolet responded

Awesome! We're so glad that your appointment went smooth and easy! Thank you for your business!

July 23, 2018

Great service! I normally do all my own maintenance to my vehicles but I may have to reconsider. They were very professional and even provided with a car until my se More

by charlievillmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez
Jul 24, 2018 -

Jim Butler Chevrolet responded

Thank you for trusting us to work on your vehicle! We look forward to working with you in the future!

July 23, 2018

John was very nice. John was accommodating throughout the whole experience. He let me test drive a couple of different vehicles which helped me decide to choose the Chevy More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Tate also made the experience very pleasant. She helped ease my anxiety. , John Zensen
Jul 23, 2018 -

Jim Butler Chevrolet responded

Wow! We're so glad to hear that Sam and John were able to address your concerns and put you at ease throughout your vehicle purchasing experience. We're always here if you need any further assistance! Thank you for your business and your feedback!

July 23, 2018

Great customer service There where a few bumps in the road but we got it all figured out and I got the car I wanted! So I was so happy! I would definitely go back! Teamequin More

by nickimelton9887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Piper
Jul 23, 2018 -

Jim Butler Chevrolet responded

Awesome! We're so glad to hear that everything worked out great! We appreciate your business and your feedback! #TeamCustomerService

July 23, 2018

Used car purchase Purchased a 2013 Subaru Impreza from Donnie Reckert. Donnie was extremely helpful and very informative. The entire transaction was hassle free and m More

by mbarry4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Reckert
Jul 23, 2018 -

Jim Butler Chevrolet responded

Great! We're so glad that Donnie was able to take such great care of your vehicle needs and provide a smooth and easy sales experience! Thank you for your business and for recognizing Donnie on his job well done!

July 22, 2018

Truck Purchase Ardie Z. was the salesman. great job! Feel like I received a fair trade in. Bob handled the paperwork, also a great job! Very satisfied with my Chevy More

by maxgibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ardi Zegullaj
Jul 23, 2018 -

Jim Butler Chevrolet responded

Awesome!!! We're so glad our team, especially Bob and Ardi, was able to make sure you had a great purchasing experience. We greatly appreciate your business and your recommendations! We hope you enjoy your new 2500HD for many years to come.

July 21, 2018

Great Will be looking forward on buying more from you when we are ready to. We are Really happy with the results of the people who help us with everything More

by armyone1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Watkins
Jul 23, 2018 -

Jim Butler Chevrolet responded

Fantastic!! We're looking forward to working with you again too! Thank you for your business and your feedback!

July 21, 2018

Service Warranty work on brake caliber. Loaner car given. Work was competed on time and communication was good. Loaner car returned and car pick up was comp More

by Sandi&Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnson
Jul 23, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that everything went great and Mike was able to take care of all your vehicle needs!

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