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Jim Butler Chevrolet

Fenton, MO

4.2
7,457 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,457 reviews

July 31, 2018

Frustrating! The waiting area was FULL and only one person to check customers in, Second person showed up to help, got side tracked, never saw again, first pers More

by Theresa35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We have such a high volume that things can get a little crazy in our service department at times! We appreciate your understanding with that process. We always want to make sure to get our customers' approval on any work we do, including services normally packaged together. We appreciate your business!

July 31, 2018

Concerned, courtious ,efficient, prompt, knowable Impressed with overall personell, very e,ffi iet and knowable. From out of town and had battery issues. Will highly recommend your dealership. I may r More

by bschabbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't re all personel, but very knowable
Jul 31, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you for your business and your feedback! We sincerely appreciate your recommendation!

July 31, 2018

Fast, efficient, and friendly Making an appointment online was easy and readily available. My car was taken in as soon as I arrived for the appointment. Everyone I dealt with had a More

by bcforbes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Perez
Jul 31, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your feedback and your business! We strive to provide an excellent service experience for our customers and we're glad that shows!

July 31, 2018

Friendly staff, not too pushy with offers of services they recommend, and finished work on time. Overall experience was great and I would recommend this deale More

by pkbadavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Jul 31, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback and your business! We're glad everything went great for your sales experience! We appreciate your recommendation and look forward to working with you again in the future!

July 31, 2018

Good as alwasy We have gotten our last 3 vehicles through Jim Butler. Always satisfied, love our new 2018 Equinox. We always receive great service, from the purchas More

by rmarty6046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Albertsmeier, Scott Johnson
Aug 01, 2018 -

Jim Butler Chevrolet responded

First of all, thank you for your repeat business with Jim Butler Chevy! Secondly, on behalf of all of the employees here; we can't express in words how grateful we are for your fantastic feedback about both Scott in sales and your overall sales experience. Lastly, we hope you enjoy your new Expresso Metallic Trax for many years to come!

July 31, 2018

Son's first car... great experience!! My son just graduated from college in May, and was making his first new car purchase. I can't say enough about Tyler and the Jim Butler Chevrolet te More

by bdspurge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sparks, Patrick Piper
Aug 01, 2018 -

Jim Butler Chevrolet responded

Fantastic! We're so glad to hear that you and your son had such a positive experience with our team. Congratulations to your son on his first vehicle! We hope he enjoys it for many years to come.

July 30, 2018

Awesome dealership hassel free. Great service, great deal. Chris Saettele is the best sales person ever. Great place to buy cars would recommend to anyone who is in the market for More

by cmorrison1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cox
Jul 30, 2018 -

Jim Butler Chevrolet responded

Awesome! Thank you so much for your business, feedback and recommendation! We're so glad you had an awesome experience with Chris and look forward to working with you again in the future! We hope you enjoy your new vehicle for many years to come.

July 30, 2018

Not the fastest service. Shuttle driver was awesome. Waited a bit before a service advisor even spoke to me for a scheduled oil change. The guy who checked in my car wound up having to give me a lift al More

by dholtzmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Jul 30, 2018 -

Jim Butler Chevrolet responded

Thank you for your candid feedback. We do apologize about your wait to meet with a service advisor and for your vehicle. We are in an extremely busy time of the year and the volume can get crazy! That being said, we know our customers' time is extremely valuable and we want to always make sure that our service advisors do everything in their power to provide a positive and friendly experience. We will discuss this with your service advisor. We hope to work with you again in the future for the opportunity to improve.

July 30, 2018

Oil change, tire rotation The best thing a car owner can do it drop the car off. If you have to wait, as I did, the waiting area is clean and comfortable. They provide coffee More

by LindaS.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Perez, Mike Johnson
Jul 30, 2018 -

Jim Butler Chevrolet responded

Thank you very much for your kind and thoughtful review! We absolutely do care about our customers and we're glad it shows! We hope to work with you again in the future!

July 30, 2018

Professional Service Center Had our oil changed. Service was professional in every way. Very organized. Exceeded expectations. We dropped our vehicle off and they called when f More

by JuliaAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names of those who helped me.
Jul 30, 2018 -

Jim Butler Chevrolet responded

Fantastic! Thank you so much for your kind review! We're glad we were able to exceed your expectations. We look forward to working with you again in the future!

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