Jim Butler Chevrolet

Service was awesome as usual. Always friendly, excellent service. The service team addressed all my concerns promptly and with the professionalism I have become accustomed to. My Always friendly, excellent service. The service team addressed all my concerns promptly and with the professionalism I have become accustomed to. My Silverados have been taken care of by Jim Butler for 10 years. More

Very helpful These employees are very understanding, helpful, and fast at what they do. I appreciate all of the help I got while at Jim Butler. Thank you These employees are very understanding, helpful, and fast at what they do. I appreciate all of the help I got while at Jim Butler. Thank you More

2016 Acura This was the second vehicle I purchased from Bret. Needless to say I will only purchase vehicles from Jim Butler via Bret Estes. Thanks Bret! This was the second vehicle I purchased from Bret. Needless to say I will only purchase vehicles from Jim Butler via Bret Estes. Thanks Bret! More

Chevy Powerhouse Jim Butler is very professional, knowledgeable, committed to outstanding service. From sales to financing, it is apparent that they value their custom Jim Butler is very professional, knowledgeable, committed to outstanding service. From sales to financing, it is apparent that they value their customers for choosing their dealership over others. More

Best experience yet We have purchased a few cars in the past and stumbled upon Jim Butler finally! It was a wonderful experience from the moment we walked through the doo We have purchased a few cars in the past and stumbled upon Jim Butler finally! It was a wonderful experience from the moment we walked through the door. They listened to our wants and needs and helped us to find the right vehicle for us as well as helping us stay in our budget! We are so thankful we found Jim Butler Chevy and will be buying more vehicles in the future! More

Maintenance check up Going to Butler Chevrolet for my car’s maintenance and service work is worth the drive. Living in Kirkwood mo I’ve got lots of options for getting my Going to Butler Chevrolet for my car’s maintenance and service work is worth the drive. Living in Kirkwood mo I’ve got lots of options for getting my car serviced. Why I go to Butler is simple, they don’t hassle me with stuff my car doesn’t need, they’re quick, and flexible if I’m running late or have to change my appointment time. I’ve noticed that the service department . snd other dept. work together so your visit goes without an issue. I can’t say enough good things about the ease and outstanding service Butler Chevrolet provides. More

Very pleased Very helpful and friendly. Made sure all my questions were answered. Even after my purchase made sure to give me a call and see if I had any other que Very helpful and friendly. Made sure all my questions were answered. Even after my purchase made sure to give me a call and see if I had any other questions or concerns. More

not happy I had a recall notice. I made an appointment for repair. The repair took several hours. Got my vehicle and one of the technicians did not tighten some I had a recall notice. I made an appointment for repair. The repair took several hours. Got my vehicle and one of the technicians did not tighten something to do with the repair and we had to go back and get it looked at. We were told they had to order the part and to this day we have not gotten a call about the part or repairing what they damaged. More

Overall repair good, however office processes challenging I have taken several of my cars to this dealership. The people are knowledgeable, friendly, and the site is clean. The issue is the process. You ex I have taken several of my cars to this dealership. The people are knowledgeable, friendly, and the site is clean. The issue is the process. You explain the service need online, to the person where you drop the car off and yet again to an advisor who you may need to wait 15-30 min on. The end to end process may fit the dealership needs but if time and efficiency are needs as a customer, which typically they are, then I cannot recommend this service location. It is overdue for process improvement with the needs of the customer being the focus. More