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Jim Butler Chevrolet

Fenton, MO

4.2
7,462 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,462 reviews

August 27, 2018

If you need a car see John Zensen at Jim Butler I had a great experience at jim butler Chevrolet. They were patient with my schedule and helped me find the best vehicle for me without any problems. More

by derek.bump24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : kelly smith, Alex Cox, John Zensen
Aug 27, 2018 -

Jim Butler Chevrolet responded

Thank you for such a great review! We work really hard to offer the best deals in the best possible environment, so we’re happy to see that reflected on your last visit. We made sure that John got the recognition he deserved. Hope to see you again in the future!

August 27, 2018

proffesional and pleasant. The service was professional and I was kept in the loop through the entire process. I did not come in contact with anyone that was not pleasant. More

by David Drake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Aug 27, 2018 -

Jim Butler Chevrolet responded

That is great to hear, David! We're so glad that Dalton made sure to have great communication with you during your appointment and that the rest of our team was also kind! Thanks for your feedback and your business!

August 26, 2018

Regular maintenance, Had good service and was done on time, ,sooner than thought personal were great. Will definitely be back. for future services . Vehicle was More

by tomhenleystl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Timmons , Melissa Perez
Aug 27, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We work hard to make sure that our customers are taken care of with excellent customer service, on time, and with the service done right. We're very glad we hit that mark with you! See you next time and safe travels!

August 25, 2018

Service Fast and friendly and really nice people to see and deal with every time I visit their for service and warranty work. Very clean shop More

by chevellle454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Aug 27, 2018 -

Jim Butler Chevrolet responded

Awesome! Thanks so much for your 5-star review! We sincerely appreciate your business and we're glad that everything went great! Safe travels!

August 25, 2018

excellent Quick, courteous service and everyone committed to satisfying my needs and concerns. Everyone in service department share in a family-type environment More

by marco751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Jim Butler Chevrolet responded

That is so great to hear, marco751! We're so glad that our commitment to our customers' happiness shows through! Thank you for your feedback and for being a part of the Jim Butler Family! Safe travels!

August 25, 2018

Wait time was short and good service. As usual, I received great service and wonderful sales people. I would recommend Jim Butler to anyone. Service was fast and efficient. I'm glad I fou More

by beckyjohnston44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kircher
Aug 27, 2018 -

Jim Butler Chevrolet responded

We're glad you found us too, Becky! We're also glad that everything went great for your visit with us and we look forward to working with you again!

August 25, 2018

Car Repair Doug was very helpful and informative. They identified the issues quickly and had us in a rental car when it was determined it would take a few days t More

by KyleB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Jim Butler Chevrolet responded

Awesome! Doug and the rest of our team really does care about our customers and want to make sure every experience is the best it can be! We're glad that we were able to hit that mark with your visit. See you next time! Safe travels!

August 25, 2018

Warranty work The warranty was honored without any problem. The car had to be kept for parts over the weekend and I was given a new equinox to driver (800 miles on More

by drphil1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Aug 27, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your feedback! We're thrilled that everything went off without a hitch and that Doug took great care of you from start to finish. We look forward to working with you next time!

August 24, 2018

V. Good They solved transmission problem on my Cadillac and did service in a timely manner. They corrected problem on my bill after my request. Shuttle More

by JOHN.DAVID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Aug 27, 2018 -

Jim Butler Chevrolet responded

Awesome! We're so glad that we got your Cadillac taken care of quickly and fixed any hiccups along the way. Thanks for your business and your feedback, John!

August 24, 2018

Not Trustworthy I went to the license bureau to pay the sales tax to put plates on the car. After 40 min. wait my number was called The clerk stated that the emission More

by horserider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Ruchala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I had talked to a service representative who informed a manager.
Aug 24, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. While we are sorry to hear that things didn't go as smoothly as they normally do, we wanted to let you know that your salesperson, Eric, has attempted to contact you previously to let you know that we have the gift card and have just been waiting for you to pick it up. Would you like us to mail it to you instead?

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