Jim Butler Chevrolet

Very concerned to get it fixed right the first time. Always great service and friendly staff. We have purchased 3 vehicles from dealership and highly recommend to friends and family. Keep up the great Always great service and friendly staff. We have purchased 3 vehicles from dealership and highly recommend to friends and family. Keep up the great work! More

Second time was the charm My truck battery wasn't holding a charge so I made a service appointment as I haven't reached the limit on my bumper to bumper warranty. I took my tru My truck battery wasn't holding a charge so I made a service appointment as I haven't reached the limit on my bumper to bumper warranty. I took my truck in after explaining what the issue was very clearly. I had also scheduled an oil change....After about three hours I was advised that my truck was good to go. I was told that I had left something on or that my charger ran the battery down. As a vehicle owner I as practice unplug and turn off all my accessories to include the done and courtesy lights so there won't be any drain on my battery. I returned home and parked my truck and got my gear ready for my fishing trip the next morning. After getting my coffee...I went out to my truck and pushed the remote start......nothing. I logged on through my Chevy app and made another appointment. The dealership called about an hour after it hit their system and asked I would bring it back in. I did..they put me in a loaner and kept my truck over night so they recheck the battery.... I got a call the following morning advising me that I could pick up my truck and the battery had been replaced under my warranty. I only rated a four out of five because of the inconvenience caused and the cancelled fishing trip. Jim Butler is my DEALERSHIP..I have purchased my last two new vehicles there and when need arises I will go back...I refer my friends and family to them and they have been satisfied. We all have off days...that one was theirs. More

Kim is the greatest Kim is great tries to make you happy offers you coffee and donuts visits you while you are waiting and sends an email when your work is completed Kim is great tries to make you happy offers you coffee and donuts visits you while you are waiting and sends an email when your work is completed More

Excellent service! My fiancé and I went in in a not so great situation and Tyler was so very helpful! He got us into the perfect car that day! We hit a few bumps on the My fiancé and I went in in a not so great situation and Tyler was so very helpful! He got us into the perfect car that day! We hit a few bumps on the way but he did everything he could to make sure we drove away in our own car that day. This is a great team and I strongly recommend Tyler! More

After Sale Highly recommend Jim Butler for their incredible prices, and the top dollar you get for trade in. However, I feel after the sale their service isn’t g Highly recommend Jim Butler for their incredible prices, and the top dollar you get for trade in. However, I feel after the sale their service isn’t great. Nothing gets done timely, and it’s like everything gets lost and no communication between sales and service departments. More

Excellent I woke up and decided I was tired of mini vans and black vehicles. I had excellent customer service for repairs done on my old car so I decided to giv I woke up and decided I was tired of mini vans and black vehicles. I had excellent customer service for repairs done on my old car so I decided to give their sales a try. I went on line and pre-qualified, then went around just browsing the lot. Bill “Fuzz” Steinlage saw me and asked what I was looking for. I told I told him, “ I want don’t want a mini-van or anything black or dark colored”. I need remote start, room for 5 ( including 2 car seats) and the ability to carry something large if I needed too. He said ok, found me a nice red Arcadia with what I wanted plus more. Bob Schneider hooked me up with the best financing and I drove home in my new SUV after work the next day. This was the best, easy and friendliest vehicle purchase I’ve ever had. I would highly recommend my guys to everyone. More

Painless and streamlined. Brian was excellent, prompt and upfront. He was willing to find me what I wanted even if it meant getting it from a different dealer. Brian was excellent, prompt and upfront. He was willing to find me what I wanted even if it meant getting it from a different dealer. More

Had clear coat application on car Clear coat looks good,I would recommend it. Car looked great for a cruze,got it for fuel mileage.people at the dealer ship are professionals I was de Clear coat looks good,I would recommend it. Car looked great for a cruze,got it for fuel mileage.people at the dealer ship are professionals I was delivered everything that I was a told.no more surveys please.would have like to have more on trade. More

Multiple trips for same issue Turns out they didnt notice in the four or five previous fixes that a clip was missing to hold carpet in place. Wont purchase there again. 3 purchases Turns out they didnt notice in the four or five previous fixes that a clip was missing to hold carpet in place. Wont purchase there again. 3 purchases, 3 sets of bungled issues. Weber chevrolet here i come! More

They Care JMB Chevrolet really cares about my satisfaction with my car & the service I receive. Kim in the service dept. is especially thorough & follow up. Eve JMB Chevrolet really cares about my satisfaction with my car & the service I receive. Kim in the service dept. is especially thorough & follow up. Everyone is very polite & professional. When I bought my car the salesman Tony Palmer & Tim Rhame were the best ever. They both have made any follow up with my car super easy. Financing was easy with Mike Brewer. He found the best rate for us. Thanks everyone. More