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Jim Butler Chevrolet

Fenton, MO

4.3
7,495 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,495 reviews

October 06, 2018

Stand up rella I have had the privilege of knowing Tim and his family for 30yrs. He has become exactly the man he was raised to be. I bought two vehicles from him th More

by Rond205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind and thoughtful review! We're honored to have Tim as one of the leaders of our team, and that we have the opportunity to earn your repeat business. We look forward to seeing you again next time!

October 06, 2018

Excellent service Tim offered me a very fair price with my trade in. I’d recommend him to anyone and trust him to take care of any of my family. Top notch! More

by Harry D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Rhame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us and appreciate your recommendation! We were honored to share the experience with you and we hope to work with you again in the future!

October 05, 2018

Service dept Kim and Mike where very helpful writing the service order they kept me informed of the progress of the work and when it would be complete More

by rlc1162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Johnson
Oct 05, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We're always here to help!

October 05, 2018

Bill was nice to work with we are just frustrated Don’t understand why I had to bring the rental back 1/2 tank full when you drove my car also for a week and didn’t replace the gas More

by banana062505
Recommend Dealer
Yes
Employees Worked With
Bill Timmons
Oct 05, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We certainly want to do everything we can to make this right. Please contact Theresa in our Customer Relations Department at theresa@jimbutlerchevrolet.com with your name and phone number so we can discuss.

October 05, 2018

Easy except very, very time consuming w/finance mgr Buying the car was fairly easy. Disappointed time with finance manager was way too long. We had the money so no financing was necessary. Was there 2-1 More

by Janet Gray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Albertsmeier, Mike Brewer
Oct 05, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Janet. We're very glad that the majority of your purchasing experience went well! We do apologize for the long wait time for a finance manager, though. We certainly understand your frustration. We have recently hired an additional finance manager to attempt to cut down on wait times to provide a better experience for our customers. We sincerely hope we have the opportunity to improve on your next purchase.

October 05, 2018

Very nice and easy! I liked that I could get in the next day! Everyone was very friendly. I got called in a hour and it was ready!.. I liked how they backed y car in si More

by jeckster1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kiley
Oct 05, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your kind review! We're so glad that everything went smooth and easy with your service experience! We think you're great too! See you next time!

October 05, 2018

Work was completed and on time All work was done to my satisfaction. Everyone was friendly and helpful. This was my one year service on my Tahoe so there was no cost to me. More

by joe.springer1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Estes
Oct 05, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback, Joe! We're thrilled that your service went as expected and our staff took great care of you during your visit. We look forward to your next visit!

October 05, 2018

Excellent service before, during and after the sale. Great new car-buying experience. Made the transaction about as painless as possible. Courteous and pleasant throughout the process. The experience More

by JNWAGNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Darr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Zarlingo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2018 -

Jim Butler Chevrolet responded

Fantastic!! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you save travels in your new vehicle and look forward to seeing you again for your next purchase or service!

October 05, 2018

Great Service Doug was exceptional, courteous, and friendly. My service was done in a short time and I was very pleased with my experience. I would give the service More

by deborahwulsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Oct 05, 2018 -

Jim Butler Chevrolet responded

Thank you very much for your business and your recommendation! We're so glad that Doug took great care of you and provided such a pleasant experience! We look forward to working with you again next time!

October 05, 2018

very good experiece I was treated very well. I believe brain Andrew went out of his way to help me find the car I was looking for. at one time late in the day he had thr More

by atocco
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : brian andrews, Alex Cox
Oct 05, 2018 -

Jim Butler Chevrolet responded

Thank you so much for your thoughtful feedback, Anthony! Congratulations on your new car! We're thrilled that Brian went above and beyond to make sure we got the perfect vehicle for you and that Bob made sure you were comfortable and confident with your financing. We wish you save travels in your new vehicle and look forward to seeing you again for your next purchase or service!

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