Jim Butler Chevrolet

Slow g Very Slow getting waited on when I got there. Service was good. People were friendly. Came to get my car serviced and it took about 1 hour. Very Slow getting waited on when I got there. Service was good. People were friendly. Came to get my car serviced and it took about 1 hour. More

Excellent They was very friendly and moving fast to give me in and out .Find out what was going on with my car. Bye it was going to take a while they put me in They was very friendly and moving fast to give me in and out .Find out what was going on with my car. Bye it was going to take a while they put me in a loaner car which was great for me to get back and forth to work while they found out what was going on. More

Return visit I had to return to have the carpeting done over. Doug Kircher took excellent care of my problem and kept me up to date on progress of the job . The I had to return to have the carpeting done over. Doug Kircher took excellent care of my problem and kept me up to date on progress of the job . The loaner car people and car porter were absolutely delightful. More

Helpful and fast The service advisor was very helpful, and the service done to my vehicle was performed in a timely manner. I appreciated them keeping me informed of The service advisor was very helpful, and the service done to my vehicle was performed in a timely manner. I appreciated them keeping me informed of each stage the vehicle was in during the service process. More

Very good dealership. No problem with a bit of things I have never had such a wonderful service. Lucas was my salesman and he went out of his way to help me get my beautiful car! Very good job all the w I have never had such a wonderful service. Lucas was my salesman and he went out of his way to help me get my beautiful car! Very good job all the way around More

Good but the wait was long The personal was kind and considerate . The mechcanic"s on the other hand were slow and the wait was long and the quality of the work was good The personal was kind and considerate . The mechcanic"s on the other hand were slow and the wait was long and the quality of the work was good More

Kim Hausmann Kim was very knowledgeable and helpful when I needed service. She kept me informed in a timely manner Kim called me to let me know additional service Kim was very knowledgeable and helpful when I needed service. She kept me informed in a timely manner Kim called me to let me know additional service had been done More

Sales was great, service not so much I purchased a new 2018 Silverado and chose to have it detailed later as it was already 830 pm before we finished the deal. Once I got home and it quit I purchased a new 2018 Silverado and chose to have it detailed later as it was already 830 pm before we finished the deal. Once I got home and it quit raining 2 days later I also noticed some hail damage. They were great with fixing the hail damage, they had a paintless dent guy there the next day and he had it looking great. I had also specifically asked for them to detail it since I already made the hour trip there to drop it off and got in a rental for the day. While they were great with the hail repair, that’s where the positives stopped from the service side of things. They didn’t detail the truck, told my wife ‘I guess we didn’t get to it’, and then were less than helpful in getting both of our kids, under 3, and our belongings and car seats moved back to the truck. I will say our salesman, Brian Andrews, was GREAT. he took ownership of all of our issues and even drove the 2hr round trip to pick the truck up and have it detailed while I was at work! If only the service department was as customer focused as Brian was this could have been a better experience. More

A good experience and caring treatment. I was pleased with the service and courtesy I received from Jim Butler last week while getting our 3 year old Impala serviced. Since I am now the main I was pleased with the service and courtesy I received from Jim Butler last week while getting our 3 year old Impala serviced. Since I am now the main maintenance care taker of our only car, I appreciated Jim giving me a ride home so they could keep the car long enough to fix everything. Bill saw to it that someone would pick me up when the work was complete. He saw that they did what they said they'd do and that means a lot. I now I feel like I can trust them to do only the necessary work. More

GM Recall Reprogramming of computer: The service department performed required work quickly and professionally keeping me informed. I was pleased with how frien Reprogramming of computer: The service department performed required work quickly and professionally keeping me informed. I was pleased with how friendly the service people are. I am very comfortable doing business with Jim Butler Chevrolet. More