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Jim Butler Chevrolet

Fenton, MO

4.3
7,498 Reviews
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759 Gravois Bluffs Blvd

Fenton, MO

63026

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Showing 7,498 reviews

October 24, 2018

Mike gray salesman great to work with Wrong tires were on car that I ordered and waiting about a week for a license plate frame Finance man tried to backdate finance application 3 days More

by callowayub
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison, Alex Cox, Mike Gray
Oct 29, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We want to do everything we can to make this right. Unfortunately, we are not able to see what you name is unless you provide it to us to look into this further. We attempted to contact you privately to get this information. Please respond with your information at your convenience if you would like us to address this or any other ongoing issue.

October 23, 2018

Easy, friendly and professional The team at Jim Butler is always awesome. I drive out of my way to use the service here as they are friendly, professional and make it an easy visit. More

by tim.powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kircher
Oct 23, 2018 -

Jim Butler Chevrolet responded

That is great to hear! We work hard to make sure we have a top notch team that really cares about our mission and our customers! We're so glad that showed through during your visit with us. We look forward to seeing you next time!

October 23, 2018

They care about you and your vehicle. Everyone is pleasant to deal with. They seem like they really care about you and your car. The wait was a bit long for an oil change but I don't mind More

by TeraH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bree and Bill Timmons, Brett Estes
Oct 23, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and their vehicles, and we're so glad that showed through during your visit with us. We're always here to help!

October 23, 2018

best dealership I have been to many dealerships and this is by far the best I have been to very nice peoples and great fast professional service More

by JDA156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
Oct 23, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback! We're glad to hear that you enjoyed working with us! We were honored to share the experience with you and we hope to work with you again in the future!

October 23, 2018

Always a pleasure I'm currently leasing from them and bought my last vehicle there, I've always been pleased by the friendliness and professionalism from every single s More

by mistressofthedorkness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Saettele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember everyone, sorry, Mike Brewer
Oct 23, 2018 -

Jim Butler Chevrolet responded

Thank you for your great review and your repeat business! We’re so happy you loved our staff and waiting area! We can’t wait to have you back at the dealership.

October 23, 2018

Oil changed and shuttle service Was pretty helpful. Had to get shuttle service back to pickup the car. They were cool with that A e I o u More

by sanesham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill "Fuzz" Steinlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Jim Butler Chevrolet responded

Thanks for your kind words! We're so glad you enjoyed our shuttle service and working with our Service Department! We look forward to working with you again soon!

October 22, 2018

New car purchase I love my new car. We received a good deal on both mine and my husband’s truck. We would recommend this dealership to friends. More

by Newcarbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Foster, Mike Brewer
Oct 22, 2018 -

Jim Butler Chevrolet responded

We are happy to hear that you and your husband got exactly what you wanted out of your car-buying experience with us at Jim Butler Chevrolet. We wish you safe travels in your new vehicles and look forward to seeing you both again for your next purchase or service!

October 22, 2018

The wait I waited two hours for a SCHEDULED oil change. I realize if this was a walk-in there might be a substantial wait. Scheduled visits for a simple oil ch More

by jstochtrop1s
Recommend Dealer
No
Employees Worked With
Kayla Merrick
Oct 29, 2018 -

Jim Butler Chevrolet responded

Thank you for your feedback. We want to do everything we can to make this right. Unfortunately, we are not able to see what you name is unless you provide it to us to look into this further. We attempted to contact you privately to get this information. Please respond with your information at your convenience if you would like us to address this or any other ongoing issue.

October 22, 2018

Top notch service The dealer we purchased the vehicle from could not get us in! Jim Butler stepped up and helped us out. They squeezed us in for same day service. More

by skhoge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory and Shannon
Oct 22, 2018 -

Jim Butler Chevrolet responded

Thank you for your kind words! We truly care about our customers and we're so glad that showed through during your visit with us. We aren't always able to make last minute fixes happen without an appointment, but we always do the best we can! See you next time!

October 22, 2018

Scheduled maintenance Met quickly by check in and escorted to service writer. Went smoothly. Finished ahead of predicted time and parked right outside the door. No issue More

by jbt007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Kiley
Oct 22, 2018 -

Jim Butler Chevrolet responded

We're so glad everything went smooth and easy for your experience with us! We look forward to seeing you again next time!

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